Club Supervisor, Little Caesars Arena

Delaware North; Detroit (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

401(k) with company match

Job summary

Delaware North Sportservice at Little Caesars Arena in Detroit, MI is hiring seasonal Club Supervisors to oversee food service and hospitality operations and deliver an exceptional guest experience during events.

You will train and supervise associates, manage event set-ups, ensure sanitation and alcohol service compliance, and address guest concerns while maintaining stock and cleanliness throughout the venue.

Qualifications

• Minimum of 6 months to 1 year of service experience in hospitality industry.
• Good leadership and training skills; ability to teach others as well as delegate tasks.
• Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
• Basic math skills; ability to accurately account for cash and inventory.
• Ability to work nights and weekends.
• Ability to work all Red Wings, Pistons games and concerts.

Responsibilities

• Train and supervise associates and observe job performance.
• Ensure associates properly set up events for guests; conduct walk-through to check for any issues.
• Ensure all food presentations and displays meet company standards.
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol.
• Resolve guest complaints, with the assistance of the department manager.
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered.
• Ensure all sanitation practices are used and Department of Health guidelines are followed.

Skills

Leadership

Communication

Cash handling

Math skills

Availability

Event attendance

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Club Supervisors to join our team at Little Caesars Arena in Detroit, Michigan. As a Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

Pay

$19.00 - $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Train and supervise associates and observe job performance
• Ensure associates properly set up events for guests; conduct walk-through to check for any issues
• Ensure all food presentations and displays meet company standards
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol
• Resolve guest complaints, with the assistance of the department manager
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered
• Ensure all sanitation practices are used and Department of Health guidelines are followed

More about you

• Ability to work nights and weekends
• Ability to work all Red Wings, Pistons games and concerts
• Minimum of 6 months to 1 year of service experience in hospitality industry
• Good leadership and training skills; ability to teach others as well as delegate tasks
• Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences
• Basic math skills; ability to accurately account for cash and inventory

Physical requirements

• Standing and walking for entire length of shift
• Ability to lift up to 35 pounds

Shift details

Evenings
Holidays
Weekends
Events
M_F

Who we are

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.