Club Operations & Member Experience Manager

ComForCare Home Care (Raleigh, NC); Apple Valley (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free Membership for self and onefamily

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Planet Fitness is seeking a Club Manager to oversee gym operations, ensure a positive member experience and a financially successful club. You will supervise staff, handle front desk duties, and support both team members and members in a fast-paced environment.

The role emphasizes leadership, reliability and strong customer service to maintain Planet Fitness standards across all shifts.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight ensuring great customer service.
• Front desk duties: greet members, tours, service questions.
• Support for team members and club members.
• Ensure club open/close and staff during hours.
• Oversee inventory and supplies.

Skills

Customer service

Leadership

Communication

Organizational skills

Basic computer skills

Honesty

Job description

Planet Fitness is seeking a Club Manager to oversee gym operations, ensure a positive member experience and a financially successful club. You will supervise staff, handle front desk duties, and support both team members and members in a fast-paced environment.

The role emphasizes leadership, reliability and strong customer service to maintain Planet Fitness standards across all shifts.