Club Operations Manager – Flexible Schedule & Growth

Genesis Health Clubs; Kansas City (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

A leading fitness organization in Kansas City seeks an Operations Manager to oversee day-to-day operations of the Front Desk and Kids Club. Responsibilities include hiring, scheduling, and ensuring high-quality customer service. This role requires strong management skills and the ability to maintain professional relationships with both members and staff. Candidates should have experience in customer service and cash handling, and be available to work flexible hours.

Qualifications

• 1-2 years’ experience in a customer service function.
• Available to work weekends, evenings, and holidays.
• Experience in cash handling and credit cards.

Responsibilities

• Manage club operations including front desk and Kids Club.
• Ensure timely completion of documentation and reporting.
• Drive revenue through retail sales.

Skills

Customer service

Cash handling

Team management

Job description

A leading fitness organization in Kansas City seeks an Operations Manager to oversee day-to-day operations of the Front Desk and Kids Club. Responsibilities include hiring, scheduling, and ensuring high-quality customer service. This role requires strong management skills and the ability to maintain professional relationships with both members and staff. Candidates should have experience in customer service and cash handling, and be available to work flexible hours.