Club Operations & Member Experience Manager

Planet Fitness - PF Baseline Fitness; Eagan (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

A leading fitness organization seeks a Club Manager to oversee operations, ensuring an engaging member experience and financial success. The role includes recruitment, staff supervision, and maintaining a positive club image, along with various managerial responsibilities. Candidates should have at least one year of managerial experience and strong customer service skills. The position also offers various benefits, including health insurance and a free membership for self and a family member.

Qualifications

• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service and ensure a great customer experience.
• Responsible for ordering supplies and tracking inventory.

Skills

Customer service

Communication

Organizational skills

Leadership

Job description

A leading fitness organization seeks a Club Manager to oversee operations, ensuring an engaging member experience and financial success. The role includes recruitment, staff supervision, and maintaining a positive club image, along with various managerial responsibilities. Candidates should have at least one year of managerial experience and strong customer service skills. The position also offers various benefits, including health insurance and a free membership for self and a family member.