Club Operations Leader - Guest Experience & Events

Arcis Golf; Rancho Santa Margarita (CA); On-site; USD 70,000 - 150,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Job summary

Arcis Golf's Tijeras Creek Golf Club in Rancho Santa Margarita, CA is seeking an Assistant General Manager to work with the General Manager and department heads to oversee daily operations, develop event programming, monitor financial forecasts, and guide the team to deliver exceptional member and guest experiences.

The ideal candidate has hospitality and management experience, strong communication, and the ability to lead staff through high-volume days, including nights and weekends, while

Qualifications

• Four years hospitality, customer service and management experience preferred.
• Ability to develop team members and lead with effective communication.
• Thrives in a high-volume, fast-paced environment with multiple priorities.
• Ability to create and manage SOPs for all departments.

Responsibilities

• Oversee operations with the General Manager and department heads.
• Build event programming and monitor financial forecasts and results.
• Lead the team to deliver the best results for the club.
• Shift management including nights and weekends to ensure guest service.

Skills

Team leadership

Customer service

Communication

Operations management

Job description

Arcis Golf's Tijeras Creek Golf Club in Rancho Santa Margarita, CA is seeking an Assistant General Manager to work with the General Manager and department heads to oversee daily operations, develop event programming, monitor financial forecasts, and guide the team to deliver exceptional member and guest experiences.

The ideal candidate has hospitality and management experience, strong communication, and the ability to lead staff through high-volume days, including nights and weekends, while