Assistant General Manager

Arcis Golf; Rancho Santa Margarita (CA); On-site; USD 70,000 - 150,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Job summary

Arcis Golf's Tijeras Creek Golf Club in Rancho Santa Margarita, CA is seeking an Assistant General Manager to work with the General Manager and department heads to oversee daily operations, develop event programming, monitor financial forecasts, and guide the team to deliver exceptional member and guest experiences.

The ideal candidate has hospitality and management experience, strong communication, and the ability to lead staff through high-volume days, including nights and weekends, while

Qualifications

• Four years hospitality, customer service and management experience preferred.
• Ability to develop team members and lead with effective communication.
• Thrives in a high-volume, fast-paced environment with multiple priorities.
• Ability to create and manage SOPs for all departments.

Responsibilities

• Oversee operations with the General Manager and department heads.
• Build event programming and monitor financial forecasts and results.
• Lead the team to deliver the best results for the club.
• Shift management including nights and weekends to ensure guest service.

Skills

Team leadership

Customer service

Communication

Operations management

Job description

Assistant General Manager# Arcis Careers## Assistant General ManagerApply: Tijeras Creek Golf Club - Rancho Santa Margarita, CA: Full time: Posted Today: R17430**Club Location:**Tijeras Creek Golf Club - Rancho Santa Margarita, CAArcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.**Club Location:**Tijeras Creek Golf Club - Rancho Santa Margarita, CA Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. **Primary Responsibilities include but not limited to the following:**· The Assistant General Manager works collaboratively with the General Manager and Department Head Managers in running the operations of the club. This role is responsible for building event programing, maintaining established operational standards, monitoring financial forecasting and results, and effectively leading the team to produce the best result for the club.· The ideal candidate will have a passion for providing a high-caliber experience and have an established track record of success in a leadership role overseeing golf, retail, and food & beverage.· Create and manage new systems, processes and services that create an exceptional member experience and club results.· Ensure the proper controls are in place to accurately track revenues, payroll, inventory and expenses.· Develops department managers and key employees to reach maximum performance and achieve all initiatives and goals.· Shift management including nights and weekends to ensure staff members are providing excellent guest service. **Qualifications:*** Four years hospitality, customer service and management experience preferred* Ability to develop team members* Effective communication and listening skills to meet and exceed our member & guests expectations* Ability to thrive in a high volume, fast-paced environment with multiple competing priorities* Ability to create & manage SOP's for all department. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.### Pay Range: $70,304.00 - $150,000.00Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.### About UsArcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.