Club Operations Lead — Train, Lead & Drive Revenue

Equinox; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Incentives for services

Job summary

Equinox in New York is seeking an Assistant General Manager to ensure smooth operations across departments while delivering exceptional customer service. Responsibilities include training staff, managing inventory control, and facilitating financial oversight.

The ideal candidate will have 3-6 years of management experience in customer service, a passion for the fitness industry, and excellent communication skills. The salary range is $75,000 - $80,000 annually, complemented by competitive benefits and exclusive club perks.

Qualifications

• 3-6 years of management experience in a customer service business.
• Enthusiastic and knowledgeable regarding the fitness industry.
• Proven ability to drive revenue.

Responsibilities

• Train and supervise Front Desk, Housekeeping, and M.O.D managers.
• Manage inventory control and payroll budget.
• Educate staff on company policies.

Skills

Leadership ability

Communication skills

Financial management

Time management

Customer service

Education

4-year college degree

Job description

Equinox in New York is seeking an Assistant General Manager to ensure smooth operations across departments while delivering exceptional customer service. Responsibilities include training staff, managing inventory control, and facilitating financial oversight.

The ideal candidate will have 3-6 years of management experience in customer service, a passion for the fitness industry, and excellent communication skills. The salary range is $75,000 - $80,000 annually, complemented by competitive benefits and exclusive club perks.