Assistant General Manager NYC

Equinox; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Incentives for services

Job summary

Equinox in New York is seeking an Assistant General Manager to ensure smooth operations across departments while delivering exceptional customer service. Responsibilities include training staff, managing inventory control, and facilitating financial oversight.

The ideal candidate will have 3-6 years of management experience in customer service, a passion for the fitness industry, and excellent communication skills. The salary range is $75,000 - $80,000 annually, complemented by competitive benefits and exclusive club perks.

Qualifications

• 3-6 years of management experience in a customer service business.
• Enthusiastic and knowledgeable regarding the fitness industry.
• Proven ability to drive revenue.

Responsibilities

• Train and supervise Front Desk, Housekeeping, and M.O.D managers.
• Manage inventory control and payroll budget.
• Educate staff on company policies.

Skills

Leadership ability

Communication skills

Financial management

Time management

Customer service

Education

4-year college degree

Job description

Job Description

The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.

Responsibilities

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance
• Educate staff of proper company policies and procedures

Qualifications

• Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 3-6 years of management experience in a customer service business
• Enthusiastic, passionate and knowledgeable regarding the fitness industry
• Excellent verbal and written communication skills
• Proven ability to drive revenue
• Hire, direct and train staff as well as excellent time management and follow-up skills
• Financial management experience
• 4-year college degree required

Pay Transparency

$75,000-$80,000 annually

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/.

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.