Club Operations Lead - Member Experience & Growth

Epiccrunchjobs; Albuquerque (NM); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance coverage

Free gym membership

Job summary

A leading fitness organization in Albuquerque is seeking an Assistant General Manager. This role will support daily operations and drive member satisfaction by leading a team of service representatives and ensuring compliance with standards. Candidates should have strong leadership skills, two years of management experience, and a high school diploma. Certification in CPR/AED is required within 30 days of hire. The position offers benefits including subsidized health coverage and a free gym membership.

Qualifications

• 2 years of fitness and/or customer service-oriented management experience preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Strong understanding of labor control and management.

Responsibilities

• Assist in recruiting and training high performing staff.
• Monitor performance to meet or exceed KPI standards.
• Manage team performance standards and ongoing development.

Skills

Customer service orientation

Leadership

Performance management

Education

High school diploma or GED

Job description

A leading fitness organization in Albuquerque is seeking an Assistant General Manager. This role will support daily operations and drive member satisfaction by leading a team of service representatives and ensuring compliance with standards. Candidates should have strong leadership skills, two years of management experience, and a high school diploma. Certification in CPR/AED is required within 30 days of hire. The position offers benefits including subsidized health coverage and a free gym membership.