Assistant Gym Manager: Lead Operations & Member Experience

Crunch Fitness; Colorado Springs (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

A leading fitness company is seeking an Assistant General Manager for its Colorado Springs location. This role supports gym operations alongside the General Manager, focusing on team training, member service, and performance management. The ideal candidate has a minimum of two years in a similar management role, strong customer service skills, and is CPR/AED certified or willing to obtain certification soon. The position offers benefits including a competitive salary, performance bonus, and opportunities for advancement.

Qualifications

• Minimum of 2 years of management experience in a fitness or customer service setting.
• CPR/AED certification required or can be obtained within 30 days of hire.
• Ability to execute objectives and manage KPIs effectively.

Responsibilities

• Assist in recruiting and training high performing team members.
• Monitor staff performance to meet KPI standards.
• Lead by example to achieve performance targets.
• Support General Manager in various operational areas.
• Ensure facility cleanliness and equipment maintenance.
• Communicate using Crunch-specific operational tools.

Skills

Management experience

Customer service skills

Clear communication

KPI management

Job description

A leading fitness company is seeking an Assistant General Manager for its Colorado Springs location. This role supports gym operations alongside the General Manager, focusing on team training, member service, and performance management. The ideal candidate has a minimum of two years in a similar management role, strong customer service skills, and is CPR/AED certified or willing to obtain certification soon. The position offers benefits including a competitive salary, performance bonus, and opportunities for advancement.