Club Manager - Timonium, MD

Afbluestar; Timonium (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Afbluestar in Timonium, MD is seeking a Club Manager to oversee daily gym operations, connect with members, and drive growth. This hands-on role focuses on delivering a clean, welcoming environment and a top-tier fitness experience.

You will lead a team, manage sales targets, coordinate marketing efforts, handle administrative tasks, and ensure maintenance. Strong leadership, communication, and organization are essential.

Qualifications

• High school diploma or equivalent required.
• Sales experience preferred; ability to meet monthly targets.
• CPR/First Aid/AED certification preferred.
• Personal Training certification a plus.
• Experience in gym or health club setting is a plus.

Responsibilities

• Drive membership and personal training sales to meet monthly goals.
• Engage with prospects and members to schedule tours and boost retention.
• Maintain a clean, welcoming gym environment and oversee facilities.
• Handle weekly deposits, inventory, and scheduling for staff.
• Lead a team, participate in meetings, and support regional goals.

Skills

Leadership

Communication

Organization

Multitasking

Self-starter

Education

High school diploma or equivalent

CPR/First Aid/AED Certification preferred

Personal Training Certification a plus

Sales experience 1-3 years preferred

Ability to obtain certifications

Tools

MS Office

CRM software

Job description

Description

JOB SUMMARY:

As a Club Manager, you’ll play a key role in ensuring the daily operations run smoothly, creating a clean and welcoming environment, and driving the success of your club. This is a hands‑on position where you’ll connect with members, lead growth efforts, and help shape a top‑tier fitness experience for everyone who walks through our doors.

DUTIES/RESPONSIBILITIES:

Sales & Growth

• Drive membership and personal training sales to achieve monthly goals.
• Connect with prospects, new members, and current members to engage them, schedule tours, and support retention and usage.
• Stay organized and on track with your sales and outreach efforts using a structured daily process.
• Implement local marketing campaigns with organic social media content and reach out to the community, strengthening brand awareness and building local connections.

Member Experience & Retention

• Ensure that every member enjoys a clean, welcoming, and high-quality experience at the gym.
• Provide exceptional service and keep in touch with new members and prospects through phone calls, texts, and face‑to‑face interactions.
• Assist members with delinquent accounts, following up as needed to resolve payment issues.
• Focus on keeping members engaged and addressing any concerns to help prevent cancellations.

Club Cleaning & Preventative Maintenance

• Perform daily and deep cleaning tasks, such as sanitizing equipment, dusting all surfaces, caring for floors, maintaining restrooms, and managing trash.
• Regularly check and maintain equipment to keep the club in top shape.
• Ensure all cleaning supplies and maintenance tools are well‑stocked and organized.
• Report larger maintenance issues to the appropriate team for quick resolution.

Operations & Administrative Tasks

• Handle weekly bank deposits, till counts, and inventory tracking.
• Oversee the Personal Training department, tracking sessions and performance.
• Approve time‑off requests and manage timecards to ensure proper staffing.
• Review club performance reports to identify trends and areas for improvement.

Leadership & Development

• Learn to effectively manage your daily tasks to meet set goals.
• Lead by example and provide support to your team as needed.
• Participate in weekly and monthly meetings and training to continuously grow in your role.
• Work closely with the Lead Manager or Regional Manager to ensure the overall success of the club.

Requirements

REQUIRED SKILLS/ABILITIES:

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self‑starter.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 10% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.
• Must be able to lift 50 pounds.