Club Manager

Afbluestar; Moultrie (GA); On-site; USD 42,000 - 68,000; Full time

Job summary

Afbluestar in Moultrie, GA seeks a hands-on Gym Operations Manager to drive memberships, PT revenue, and club engagement. You will lead a small team, oversee daily operations, and ensure high customer experience while managing KPIs and schedules.

Responsibilities include sales coaching, marketing execution, social media engagement, and safeguarding club assets. A PT certification is a plus; HS diploma required; 1–3 years sales experience preferred.

Qualifications

• Demonstrated leadership and team coordination capabilities.
• Excellent written and verbal communication with customers.
• Ability to manage multiple tasks and deadlines effectively.

Responsibilities

• Drive membership, training, and merchandise sales.
• Review daily sales processes with club managers to optimize performance.
• Execute marketing campaigns and community outreach as directed by Marketing Director.

Skills

Leadership

Communication

Organizational skills

Multi-tasking

MS Office proficiency

Education

High school diploma or equivalent

Personal Training Certification a plus

CPR, First Aid and AED certified preferred

Tools

MS Office

Job description

Description

JOB SUMMARY:

Responsible for daily operations in the club and help drive daily memberships and personal training revenue through coaching and KPIs.

DUTIES/RESPONSIBILITIES:

• Drive membership, training, and merchandise sales.
• Drive sales by reviewing the daily sales process with club managers.
• Execute marketing campaigns as set forth by the Marketing Director, including community outreach and involvement.
• Post on club’s social media accounts to enhance engagement, community, and culture.
• Focus on member experience, including proper follow-up to members, and prospects.
• Actively review and ensure follow up on delinquencies occurs. Collect on delinquent member accounts as necessary.
• Qualify, inform, inspire, and convert prospects to club members.
• Clean and maintain the club and equipment.
• Perform weekly bank deposits, till counts, and inventory counts.
• Help prevent cancellations and cancel or freeze memberships as necessary.
• Auditing Personal Training and Client tracking.
• Review and approve time off requests and timecards on a weekly basis.
• Review and analyze club reports to improve strategies and identify trends.
• Responsible for growing and sustaining a Personal Training department which may include training sessions as needed.
• Attend regular weekly/monthly meetings and training opportunities.
• Responsible for reviewing and maintaining KPIs for your club.
• Support the development of your team by leading meetings, setting goals, and completing performance evaluations.
• Partner with the Lead Manager or Regional Manager to ensure club success, whichever applies to your club.

REQUIRED SKILLS/ABILITIES:

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self-starter.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 10% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel.
• Must be able to lift 50 pounds.