Club Manager: Lead Team & Elevate Member Experience

Baseline Fitness; Rosemount (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness in Rosemount, MN, is seeking a Club Manager to oversee gym operations and deliver an exceptional member experience while driving financial success. You will recruit, train, schedule, and supervise staff, manage front desk activities, and uphold brand standards across all shifts.

You will coach team members, ensure open/close procedures, and implement current promotions. The role emphasizes strong communication, problem-solving, and maintaining a welcoming,

Qualifications

• Minimum 1 year of equivalent managerial experience.
• Strong customer service and communication skills.
• Ability to recruit, hire, train, schedule and supervise team members.
• Basic computer proficiency and workload organization.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Ensure high-quality member service and front desk operations.
• Greet members, conduct gym tours, and resolve member questions or issues.
• Support staff and club members; maintain positive club image.
• Coach and counsel performance to meet company standards.
• Ensure opening/closing of gym and adherence to policies.
• Oversee onboarding processes and staff training on Paycom.
• Maintain club staffing across all hours and manage inventory.

Skills

Leadership

Customer service

Communication

Training & development

Staff supervision

Tools

Paycom

Job description

Planet Fitness - PF Baseline Fitness in Rosemount, MN, is seeking a Club Manager to oversee gym operations and deliver an exceptional member experience while driving financial success. You will recruit, train, schedule, and supervise staff, manage front desk activities, and uphold brand standards across all shifts.

You will coach team members, ensure open/close procedures, and implement current promotions. The role emphasizes strong communication, problem-solving, and maintaining a welcoming,