Club Manager: Lead Operations & Member Experience

BJ's Wholesale Club, Inc.; Skibo (NC); Sur place; USD 90 000 - 110 000; Plein temps

Résumé du poste

BJ’s Wholesale Club in Skibo, NC is seeking a Club Manager to lead store operations, drive profitability, and deliver a best-in-class member experience. You’ll manage a large team, optimize merchandising, and partner with Home Office to meet company priorities.

Ideal candidates have 4+ years in retail store/warehouse operations management, strong leadership, excellent communication, and a solid understanding of P&L, shrink, and customer service.

Qualifications

• 4+ years as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic.
• Excellent communication skills; able to lead and motivate a large team.
• Honest, straight-forward and committed to high levels of service for members.
• Solid understanding of P&L, shrink control, merchandising, customer service, problem solving.
• Open shift availability.
• 18 years of age.

Responsabilités

• Lead the club team with vision, direction, and measurable results.
• Create a club culture where team members are challenged, developed, and recognized.
• Develop talent, coach, and provide honest, actionable feedback.
• Communicate clearly to staff and keep messaging simple.
• Make decisions aligned with the company’s strategic priorities.
• Control costs and establish operational efficiencies to maximize profitability.
• Drive profit objectives through effective supervision and productivity enhancements.
• Meet planned sales and profit targets through leadership and execution.

Connaissances

Leadership

Team motivation

Communication

P&L understanding

Merchandising

Customer service

Problem solving

Conflict resolution

Formation

High school diploma

College degree preferred

Description du poste

BJ’s Wholesale Club in Skibo, NC is seeking a Club Manager to lead store operations, drive profitability, and deliver a best-in-class member experience. You’ll manage a large team, optimize merchandising, and partner with Home Office to meet company priorities.

Ideal candidates have 4+ years in retail store/warehouse operations management, strong leadership, excellent communication, and a solid understanding of P&L, shrink, and customer service.