Club Manager: Lead Gym Operations & Member Experience

Planet Fitness; Wilmington (MA); Vor Ort; USD 52.000 - 72.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Free Black Card Membership

Employee discounts

Zusammenfassung

Planet Fitness is seeking a Club Manager to oversee daily gym operations and deliver a Judgement Free Zone experience. You will lead a team, drive sales, recruit and train staff, and ensure member satisfaction.

Responsibilities include payroll, scheduling, safety, and maintenance, with opportunities for growth. The role requires strong leadership, communication, and a passion for helping others.

Qualifikationen

• Must be 18 years or older.
• Demonstrated passion for helping others.
• Commitment to excellent service.
• Previous management experience preferred.
• Basic computer proficiency required (Microsoft Suite).
• CPR certification preferred.
• High school diploma/GED required.
• Excellent communication and interpersonal skills.

Aufgaben

• Achieve or exceed club sales goals and support monthly/annual targets.
• Recruit, hire, train and develop staff across roles.
• Create welcoming atmosphere and ensure superior customer service.
• Schedule staff and manage shifts.
• Lead by example and coach team for accountability.
• Handle payroll administration and HR forms.
• Oversee front desk operations and member tours.
• Ensure safety, cleanliness and maintenance of facilities.
• Collaborate on marketing promotions and promotions execution.
• Monitor and report weekly, monthly, and annual performance.

Kenntnisse

18+ years

Customer service

Leadership

Communication

Payroll

CPR certification

Attention to detail

Problem solving

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Jobbeschreibung

Planet Fitness is seeking a Club Manager to oversee daily gym operations and deliver a Judgement Free Zone experience. You will lead a team, drive sales, recruit and train staff, and ensure member satisfaction.

Responsibilities include payroll, scheduling, safety, and maintenance, with opportunities for growth. The role requires strong leadership, communication, and a passion for helping others.