Club Manager in Training — Lead, Sell, Serve

Crunch Fitness - Fitness Ventures LLC; Urbandale (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Crunch Fitness - Fitness Ventures LLC in Urbandale, IA is seeking a Manager in Training (MIT) to support daily operations while developing for a future management role. This role works with club leadership on sales, team development, member experience, and adherence to standards.

The MIT will gain hands-on leadership experience, coaching, and opportunities to advance within the company, with an emphasis on delivering an exceptional member experience.

Qualifications

• High school diploma or equivalent (GED) required.
• Minimum age of 18 years.
• Previous experience in sales, customer service, fitness, or leadership roles preferred.
• Strong leadership, communication, and interpersonal skills mentioned.
• Effective time management and organizational abilities.

Responsibilities

• Leadership & Team Development: Support and contribute to a positive, high-performance team culture.
• Leadership & Team Development: Inspire, coach, and motivate team members to deliver an exceptional member experience.
• Leadership & Team Development: Recognize and celebrate individual and team achievements to reinforce performance and engagement.
• Leadership & Team Development: Assist in training and developing team members in alignment with company standards and expectations.
• Leadership & Team Development: Promote accountability and ensure adherence to club policies, procedures, and service standards.
• Sales & Revenue Performance: Achieve individual sales goals and contribute to overall club revenue targets.
• Sales & Revenue Performance: Support achievement of team revenue goals through coaching, motivation, and active leadership.
• Sales & Revenue Performance: Follow up with leads and prospects in a timely and professional manner.
• Sales & Revenue Performance: Support and execute company sales initiatives, promotions, and membership growth strategies.
• Sales & Revenue Performance: Monitor performance metrics and work to consistently meet or exceed KPIs.
• Operations & Member Experience: Ensure a welcoming, professional, and service-oriented environment for all members and guests.
• Operations & Member Experience: Assist in managing front desk and membership services operations to drive engagement and results.
• Operations & Member Experience: Communicate and reinforce club policies, procedures, and expectations to team members.
• Operations & Member Experience: Maintain a strong focus on cleanliness, safety, maintenance, and overall facility standards.
• Operations & Member Experience: Support a “culture of cleanliness” by ensuring all team members take responsibility for facility presentation.
• Operations & Member Experience: Assist in ensuring the club meets all operational standards for safety, cleanliness, and security.
• Business Support & Communication: Demonstrate working knowledge of all standard operating procedures and club policies.
• Business Support & Communication: Support implementation of company programs, promotions, and initiatives to drive membership growth.
• Business Support & Communication: Communicate clearly and effectively with team members and leadership.
• Business Support & Communication: Ensure timely and accurate follow-up on sales leads and member inquiries.
• Business Support & Communication: Model professionalism and reinforce company values in all interactions.

Skills

Leadership

Communication

Interpersonal skills

Time management

Education

High school diploma or equivalent (GED)

Job description

Crunch Fitness - Fitness Ventures LLC in Urbandale, IA is seeking a Manager in Training (MIT) to support daily operations while developing for a future management role. This role works with club leadership on sales, team development, member experience, and adherence to standards.

The MIT will gain hands-on leadership experience, coaching, and opportunities to advance within the company, with an emphasis on delivering an exceptional member experience.