Club Manager in Training — Lead, Coach & Sell

Crunch Fitness; Urbandale (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Fitness Ventures LLC in Urbandale, IA is seeking a Manager in Training (MIT) to support daily operations and develop the skills for future management. The MIT works with club leadership to learn all aspects of club operations, including sales, member experience, and standards.

This role emphasizes leadership development, accountability, and delivering an exceptional member experience, with focus on creating a positive, high-energy environment for both members and team members.

Qualifications

• High school diploma or GED required.
• Minimum age of 18.
• Previous experience in sales, customer service, fitness, or leadership roles preferred.

Responsibilities

• Support and contribute to a positive, high-performance team culture.
• Inspire, coach, and motivate team members to deliver an exceptional member experience.
• Recognize and celebrate individual and team achievements to reinforce performance and engagement.
• Assist in training and developing team members in alignment with company standards and expectations.
• Promote accountability and ensure adherence to club policies, procedures, and service standards.
• Achieve individual sales goals and contribute to overall club revenue targets.
• Support achievement of team revenue goals through coaching, motivation, and active leadership.
• Follow up with leads and prospects in a timely and professional manner.
• Support and execute company sales initiatives, promotions, and membership growth strategies.
• Monitor performance metrics and work to consistently meet or exceed KPIs.
• Ensure a welcoming, professional, and service-oriented environment for all members and guests.
• Assist in managing front desk and membership services operations to drive engagement and results.
• Communicate and reinforce club policies, procedures, and expectations to team members.
• Maintain a strong focus on cleanliness, safety, maintenance, and overall facility standards.
• Support a "culture of cleanliness" by ensuring all team members take responsibility for facility presentation.
• Assist in ensuring the club meets all operational standards for safety, cleanliness, and security.
• Demonstrate working knowledge of all standard operating procedures and club policies.
• Support implementation of company programs, promotions, and initiatives to drive membership growth.
• Communicate clearly and effectively with team members and leadership.
• Ensure timely and accurate follow-up on sales leads and member inquiries.
• Model professionalism and reinforce company values in all interactions.

Skills

Leadership

Communication

Interpersonal skills

Time management

Motivating teams

Problem-solving

Education

High school diploma or GED

Minimum age 18

Job description

Fitness Ventures LLC in Urbandale, IA is seeking a Manager in Training (MIT) to support daily operations and develop the skills for future management. The MIT works with club leadership to learn all aspects of club operations, including sales, member experience, and standards.

This role emphasizes leadership development, accountability, and delivering an exceptional member experience, with focus on creating a positive, high-energy environment for both members and team members.