Club Leadership Trainee: Sales, Service & Growth

Fitness Ventures (Crunch Fitness); Memphis (TN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Gym Membership

Advancement opportunities

Training & Development

Employee discounts

Job summary

Fitness Ventures (Crunch Fitness) in Memphis seeks a Manager in Training (MIT) to support daily operations while building skills for future management. The MIT collaborates with club leadership on sales, member experience, and standards, learning all aspects of club operations with a focus on leadership development and accountability.

The role emphasizes delivering an exceptional member experience, training team members, and promoting a high-energy, results-driven environment conducive to growth

Qualifications

• High school diploma or GED required.
• Minimum age 18 years.
• Prior experience in sales, customer service, fitness, or leadership roles preferred.
• Strong leadership, communication, and interpersonal skills.
• Effective time management and organizational abilities.
• Ability to motivate and influence team performance in a positive manner.
• Fitness industry or club management experience preferred but not required.

Responsibilities

• Support a positive, high-performance team culture.
• Coach and motivate team members to deliver an exceptional member experience.
• Recognize and celebrate individual and team achievements to reinforce performance and engagement.
• Assist in training and developing team members in alignment with company standards and expectations.
• Promote accountability and ensure adherence to club policies, procedures, and service standards.
• Achieve individual sales goals and contribute to overall club revenue targets.
• Support achievement of team revenue goals through coaching and leadership.
• Follow up with leads and prospects in a timely and professional manner.
• Support and execute company sales initiatives, promotions, and membership growth strategies.
• Monitor performance metrics and work to meet or exceed KPIs.
• Ensure welcoming, professional, service-oriented environment for all members and guests.
• Assist in managing front desk and membership services operations to drive engagement and results.
• Communicate club policies, procedures, and expectations to team members.

Skills

Leadership

Communication

Interpersonal skills

Sales experience

Customer service

Education

High School Diploma or GED

Tools

CPR Certification

Job description

Fitness Ventures (Crunch Fitness) in Memphis seeks a Manager in Training (MIT) to support daily operations while building skills for future management. The MIT collaborates with club leadership on sales, member experience, and standards, learning all aspects of club operations with a focus on leadership development and accountability.

The role emphasizes delivering an exceptional member experience, training team members, and promoting a high-energy, results-driven environment conducive to growth