Manager in Training — Lead Teams, Elevate Member Experience

Crunch Fitness; Boulder (CO); On-site; USD 51,577,000 - 68,770,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Crunch Fitness Boulder is seeking a Manager in Training (MIT) to support daily operations and develop toward a future management role. You will help lead the club, assist in sales efforts, and foster a high-energy, member-focused environment.

Working with club leadership, you will learn all aspects of operations, including membership services, training teammates, and upholding safety and cleanliness standards while delivering an exceptional member experience.

Qualifications

• High school diploma or equivalent required.
• Minimum age 18 years.
• Previous experience in sales, customer service, fitness, or leadership roles preferred.
• Strong leadership, communication, and interpersonal skills.
• Effective time management and organizational abilities.
• Ability to motivate and influence team performance in a positive manner.
• Fitness industry or club management experience preferred but not required.
• Commitment to achieving performance goals and supporting team success.

Responsibilities

• Support and contribute to a positive, high-performance team culture.
• Inspire, coach, and motivate team members to deliver an exceptional member experience.
• Recognize and celebrate individual and team achievements to reinforce performance and engagement.
• Assist in training and developing team members in alignment with company standards and expectations.
• Promote accountability and ensure adherence to club policies, procedures, and service standards.
• Achieve individual sales goals and contribute to overall club revenue targets.
• Support achievement of team revenue goals through coaching, motivation, and active leadership.
• Follow up with leads and prospects in a timely and professional manner.
• Support and execute company sales initiatives, promotions, and membership growth strategies.
• Monitor performance metrics and work to consistently meet or exceed key performance indicators (KPIs).
• Ensure a welcoming, professional, and service-oriented environment for all members and guests.
• Assist in managing front desk and membership services operations to drive engagement and results.
• Communicate and reinforce club policies, procedures, and expectations to team members.
• Maintain a strong focus on cleanliness, safety, maintenance, and overall facility standards.
• Support a "culture of cleanliness" by ensuring all team members take responsibility for facility presentation.
• Assist in ensuring the club meets all operational standards for safety, cleanliness, and security.
• Demonstrate working knowledge of all standard operating procedures and club policies.
• Support implementation of company programs, promotions, and initiatives to drive membership growth.
• Communicate clearly and effectively with team members and leadership.
• Ensure timely and accurate follow-up on sales leads and member inquiries.
• Model professionalism and reinforce company values in all interactions.

Skills

Leadership

Communication

Time management

Interpersonal skills

Motivation

Education

High school diploma or equivalent

Job description

Crunch Fitness Boulder is seeking a Manager in Training (MIT) to support daily operations and develop toward a future management role. You will help lead the club, assist in sales efforts, and foster a high-energy, member-focused environment.

Working with club leadership, you will learn all aspects of operations, including membership services, training teammates, and upholding safety and cleanliness standards while delivering an exceptional member experience.