Enable job alerts via email!

Club Manager

Planet Fitness

Riverside (CA)

On-site

USD 40,000 - 70,000

Full time

9 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is seeking a Club Manager to oversee gym operations and ensure a positive member experience. This role involves recruiting and training staff, managing customer service, and maintaining operational standards. The ideal candidate will possess strong leadership and communication skills, along with a commitment to excellence in customer service. Join a vibrant team that values growth and offers numerous benefits, including health insurance and opportunities for advancement. This is a fantastic opportunity to contribute to a thriving fitness community while developing your career.

Benefits

Dental Insurance
Health Insurance
Vision Insurance
Employee Discounts
Flexible Schedule
Free Membership for Self and One Family Member or Friend
Dollars for Scholars Program
Employee Appreciation Program
Short Term Disability Insurance
Pet Insurance

Qualifications

  • At least 1 year of equivalent managerial experience required.
  • Strong customer service and communication skills essential.

Responsibilities

  • Recruit, hire, train, and supervise team members.
  • Ensure excellent customer service and manage gym operations.
  • Maintain a positive image for the club and adhere to policies.

Skills

Customer Service Skills
Communication Skills
Organizational Skills
Leadership Skills
Problem Solving

Education

Equivalent Managerial Experience

Tools

Basic Computer Proficiency

Job description

Benefits:
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
Job Title: Club Manager

Reports to: District Manager

Status: Full Time/Supervisor/Exempt/Non-Exempt

Job Summary

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

Essential Duties and Responsibilities

· Recruit, hire, train, schedule and supervise team members.
· Member service oversight making sure all team members are providing a great customer service experience at all times.
· High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
· Provide support for team members and club members.
· Create and maintain a positive image for the club.
· Coaching and counseling performance to help achieve company standards.
· Ensure prompt opening/closing of gym.
· Ensure staff are aware and trained on all current marketing promotions.
· Finish manager portion of onboarding, in Paycom, for all new hires.
· Ensure the club is open and staffed during all hours of business.
· Ensuring self and team members are implementing and adhering to all company policies and procedures.
· Responsible for ordering supplies and tracking inventory.

Essential Behavior Requirements

· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
· Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.

Minimum Qualifications

· Honesty and good work ethic
· At least 1 year of equivalent managerial experience
· Strong customer service skills
· Strong communication, organizational and leadership skills
· Basic computer proficiency

Physical Demands

· Standing and walking at least 75% of the shift
· Talking in person or on the phone at least 75% of the shift
· Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

· Dollars for Scholars Program
· Employee Appreciation Program
· Free Membership for self and one family member or friend
· Team Member Support Team
· Health, Dental and Vision Insurance
· Critical Illness Insurance
· Short Term Disability Insurance
· Accident Insurance
· Voluntary Life Insurance
· Pet Insurance
· HSA
· Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Club Manager

National Fitness Partners

Enola

On-site

USD 40,000 - 55,000

Yesterday
Be an early applicant

Club Manager

Anytime Fitness Asia

Newark

On-site

USD 35,000 - 60,000

3 days ago
Be an early applicant

Assistant Club Manager

PureGym Group x Blink

Nutley

On-site

USD 60,000 - 80,000

6 days ago
Be an early applicant

Club Manager

Planet Fitness

Greenlawn

On-site

USD 66,000 - 83,000

2 days ago
Be an early applicant

Club Manager

Genesis Health Clubs

Lee's Summit

On-site

USD 50,000 - 65,000

3 days ago
Be an early applicant

Assistant Club Manager

Genesis Health Clubs

Leavenworth

On-site

USD 40,000 - 55,000

3 days ago
Be an early applicant

Club Manager - Vivion Rd location

Genesis Health Clubs

Kansas City

On-site

USD 45,000 - 60,000

3 days ago
Be an early applicant

Assistant Club Manager/Director

Northwood Racquet & Fitness Club

Easton

On-site

USD 40,000 - 60,000

11 days ago

Club Manager

Baseline Fitness

Iowa City

On-site

USD 40,000 - 70,000

12 days ago