Club Manager

Genesis Health Clubs; Olathe (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and forward-thinking company as a Club Manager, where you will play a pivotal role in driving sales and ensuring member satisfaction. In this exciting position, you will oversee sales operations, train and motivate a dedicated team, and foster a positive atmosphere for both staff and members. Your leadership will be crucial in achieving financial growth and maintaining high standards of service. If you are passionate about fitness and enjoy working in a vibrant environment, this is the perfect opportunity for you to thrive and grow within the organization.

Qualifications

• Must hold current CPR certification or obtain within 60 days of start date.
• Experience in cash handling and credit cards is necessary.

Responsibilities

• Achieve monthly and yearly sales goals while managing staff performance.
• Train and motivate team to meet club objectives and maintain cleanliness.

Skills

Customer service abilities

Cash handling experience

Teamwork

Communication skills

Education

CPR certification

Job description

Position: Club Manager

Reports to: Regional Club Manager

Employee Type: Full Time

Job Summary:

Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.

Duties and Responsibilities:

1. Achieve monthly and yearly sales goals
2. Train and motivate team daily to achieve club objectives
3. Conduct daily sales meetings to discuss performance and objectives with team
4. Recruitment, interview and train all new staff
5. Report sales activity daily
6. Promptly respond to members concerns
7. Ensure club meets all standards for cleanliness, maintenance, and safety
8. Attend all staff and club meetings and events
9. Establish and maintain professional relationships with staff
10. Maintain and update sales policies and procedures
11. Always know and be aware of club revenues and goals
12. Work closely with retention departments to ensure high participation in the facilities
13. Ensure that all required documentation is completed in a timely manner.
14. Respond quickly and appropriately to emergency situations.
15. Perform other duties and assignments as necessary or required
16. Grow dues base and constantly know your dues line
17. Help support and grow all departments in the facility
18. Produce staff that can grow with the company and become Club Managers

Expectations:

1. Present a professional demeanor at all times when representing the Genesis Health Clubs
2. Provide input in developing strategies to support goals and objectives
3. Recommend staff development/education activities
4. Develop and build a team atmosphere among staff and departments
5. Respond to common inquiries or complaints

Job Requirements:

1. Available to work weekends, evenings, and holidays
2. Must hold current CPR certification or obtain within 60 days of start date
3. Ability to work well with others
4. Experience in cash handling and credit cards
5. Customer service abilities

Physical Requirements:

1. Ability to stand for long periods of time
2. Ability to lift up to 35 pounds
3. Ability to communicate with guests and other associates, including reading, writing, and speaking