Club Manager

Afbluestar; Brookshire (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Afbluestar in Brookshire, TX is seeking a Club Operations & Membership Manager to drive daily memberships and personal training revenue through coaching and KPI tracking.

You will lead a team, execute marketing campaigns, manage member experience, and ensure smooth club operations including sales activities, cash handling, and audits.

This role requires strong leadership, sales experience, and the ability to thrive in a customer‑facing gym environment.

Qualifications

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred; ability to obtain certifications is required.

Responsibilities

• Drive membership, training, and merchandise sales.
• Review daily sales process with club managers.
• Execute marketing campaigns and community outreach.
• Post on club’s social media accounts to enhance engagement.
• Focus on member experience and follow-up with members and prospects.
• Review and follow up on delinquencies; collect on delinquent accounts as necessary.
• Qualify, inform, inspire, and convert prospects to club members.
• Clean and maintain the club and equipment.
• Perform weekly bank deposits, till counts, and inventory counts.
• Help prevent cancellations and manage memberships (cancel or freeze as needed).
• Audit Personal Training and Client tracking.
• Review and approve time off requests and timecards weekly.
• Review and analyze club reports to improve strategies and identify trends.
• Support growth of the Personal Training department; lead trainings as needed.
• Attend weekly/monthly meetings and training opportunities.
• Maintain KPIs for the club and develop team through meetings and coaching.

Skills

Leadership

Communication

Organizational skills

Multitasking

Team leadership

Education

High school diploma or equivalent

Personal Training Certification a plus

CPR, First Aid and AED certified preferred; ability to obtain certifications

Tools

MS Office Suite

CRM software (membership system)

Job description

Description

JOB SUMMARY:

Responsible for daily operations in the club and help drive daily memberships and personal training revenue through coaching and KPIs.

DUTIES/RESPONSIBILITIES:

• Drive membership, training, and merchandise sales.
• Drive sales by reviewing the daily sales process with club managers.
• Execute marketing campaigns as set forth by the Marketing Director, including community outreach and involvement.
• Post on club’s social media accounts to enhance engagement, community, and culture.
• Focus on member experience, including proper follow-up to members, and prospects.
• Actively review and ensure follow up on delinquencies occurs. Collect on delinquent member accounts as necessary.
• Qualify, inform, inspire, and convert prospects to club members.
• Clean and maintain the club and equipment.
• Perform weekly bank deposits, till counts, and inventory counts.
• Help prevent cancellations and cancel or freeze memberships as necessary.
• Auditing Personal Training and Client tracking.
• Review and approve time off requests and timecards on a weekly basis.
• Review and analyze club reports to improve strategies and identify trends.
• Responsible for growing and sustaining a Personal Training department which may include training sessions as needed.
• Attend regular weekly/monthly meetings and training opportunities.
• Responsible for reviewing and maintaining KPIs for your club.
• Support the development of your team by leading meetings, setting goals, and completing performance evaluations.
• Partner with the Lead Manager or Regional Manager to ensure club success, whichever applies to your club.

REQUIRED SKILLS/ABILITIES:

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self-starter.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 10% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel.
• Must be able to lift 50 pounds.