Club Manager

Anytime-Fitness; Brookshire (TX); Presencial; USD 42.000 - 68.000; Jornada completa

Descripción de la vacante

Anytime-Fitness in Brookshire, TX is seeking a Club Operations professional to manage daily club operations and drive membership and personal training revenue through coaching and KPIs.

You will lead a team, review sales processes, execute marketing campaigns, and ensure a superior member experience. Strong leadership, communication, and multitasking abilities are essential for success.

Formación

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self-starter.

Responsabilidades

• Drive membership, training, and merchandise sales.
• Review daily sales process with club managers to boost revenue.
• Execute marketing campaigns as directed by Marketing Director and engage with the community.
• Post on club social media to boost engagement and culture.
• Focus on member experience and follow-up with members and prospects.
• Collect delinquent member accounts as needed and manage reminders.
• Qualify and convert prospects into members.
• Maintain cleanliness and upkeep of club and equipment.
• Perform weekly bank deposits, till counts, and inventory checks.
• Assist in preventing cancellations and manage freezes when needed.
• Audit Personal Training and Client tracking.
• Review time-off requests and timecards weekly.
• Analyze club reports to identify trends and improve strategies.
• Grow and sustain the Personal Training department, including sessions as needed.
• Attend weekly/monthly meetings and training opportunities.
• Review and maintain KPIs for the club.
• Lead team meetings, set goals, and conduct performance evaluations.
• Collaborate with Lead/Regional Manager to ensure club success.

Conocimientos

MS Office

Leadership

Communication

Interpersonal skills

Prioritization

Team leadership

Educación

High school diploma or equivalent

Personal Training Certification

CPR/First Aid/AED certification

Herramientas

MS Office

Descripción del empleo

Description

JOB SUMMARY:

Responsible for daily operations in the club and help drive daily memberships and personal training revenue through coaching and KPIs.

DUTIES/RESPONSIBILITIES:

• Drive membership, training, and merchandise sales.
• Drive sales by reviewing the daily sales process with club managers.
• Execute marketing campaigns as set forth by the Marketing Director, including community outreach and involvement.
• Post on club’s social media accounts to enhance engagement, community, and culture.
• Focus on member experience, including proper follow-up to members, and prospects.
• Actively review and ensure follow up on delinquencies occurs. Collect on delinquent member accounts as necessary.
• Qualify, inform, inspire, and convert prospects to club members.
• Clean and maintain the club and equipment.
• Perform weekly bank deposits, till counts, and inventory counts.
• Help prevent cancellations and cancel or freeze memberships as necessary.
• Auditing Personal Training and Client tracking.
• Review and approve time off requests and timecards on a weekly basis.
• Review and analyze club reports to improve strategies and identify trends.
• Responsible for growing and sustaining a Personal Training department which may include training sessions as needed.
• Attend regular weekly/monthly meetings and training opportunities.
• Responsible for reviewing and maintaining KPIs for your club.
• Support the development of your team by leading meetings, setting goals, and completing performance evaluations.
• Partner with the Lead Manager or Regional Manager to ensure club success, whichever applies to your club.

REQUIRED SKILLS/ABILITIES:

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self-starter.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 10% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel.
• Must be able to lift 50 pounds.