Club Manager

Planet Fitness; LaPlace (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in LaPlace, LA seeks a full-time Gym Manager to oversee daily operations and ensure a positive member experience while driving financial success of the club.

The role emphasizes front desk leadership, staff coaching, onboarding, and adherence to company policies to maintain high service standards and a welcoming environment for members.

Qualifications

• High school diploma required.
• Prior supervisory experience required.
• Strong customer service and communication skills.
• Excellent organizational and leadership abilities.
• Basic computer literacy required.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure a great customer experience.
• Handle front desk tasks: greet members, tours, and resolve service issues.
• Support team members and club members as needed.
• Maintain a positive club image and culture.
• Coach and counsel staff to meet company standards.
• Ensure timely opening and closing of the gym.
• Keep staff informed on current marketing promotions.
• Complete onboarding in Paycom for new hires.
• Ensure club is open and staffed during all hours.
• Enforce company policies and procedures.
• Order supplies and track inventory.

Skills

Supervisory experience

Customer service skills

Communication skills

Organizational skills

Leadership skills

Basic computer proficiency

Education

High school diploma

Tools

Paycom

Job description

Job Details

Job Location: LaPlace LP - LaPlace, LA 70068Position Type: Full TimeJob Category: Management

Job Summary

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

Essential Duties and Responsibilities

• Recruit, hire, train, schedule and supervise team members.


• Member service oversight making sure all team members are providing a great customer service experience at all times.


• High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.


• Provide support for team members and club members.


• Create and maintain a positive image for the club.


• Coaching and counseling performance to help achieve company standards.


• Ensure prompt opening/closing of gym.


• Ensure staff are aware and trained on all current marketing promotions.


• Finish manager portion of onboarding, in Paycom, for all new hires.


• Ensure the club is open and staffed during all hours of business.


• Ensuring self and team members are implementing and adhering to all company policies and procedures.


• Responsible for ordering supplies and tracking inventory.

Benefits

• Dollars for Scholars Program


• Employee Appreciation Program


• Free Membership for self and one family member or friend


• Team Member Support Team


• Health, Dental and Vision Insurance


• Critical Illness Insurance


• Short Term Disability Insurance


• Accident Insurance


• Voluntary Life Insurance


• Pet Insurance


• HSA


• Advancement Opportunities

QualificationsMinimum Qualifications

• High school diploma


• Prior supervisory experience


• Strong customer service skills


• Strong communication, organizational and leadership skills


• Basic computer proficiency

Physical Demands

• Standing and walking at least 75% of the shift


• Talking in person or on the phone at least 75% of the shift


• Must be able to lift up to 50 lbs less than 30% of the time