Club Manager

Planet Fitness; Denham Springs (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free gym membership

Health insurance

Dental insurance

Vision insurance

Advancement opportunities

Scholarship program

HSA

Job summary

Planet Fitness in Denham Springs, LA is seeking a dedicated gym supervisor to oversee daily operations and ensure a welcoming member experience while driving club performance.

You will recruit and train staff, manage front desk duties, handle member inquiries, promote safety, and uphold brand standards. This role rewards leadership and offers advancement opportunities with benefits.

Join a team focused on growth, consistency, and exceptional member service within a supportive environment.

Qualifications

• High school diploma required.
• Prior supervisory experience required.
• Strong customer service skills required.
• Strong communication, organizational and leadership skills required.
• Basic computer proficiency required.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight ensuring great customer service at all times.
• Oversee front desk tasks: greeting members, tours, handling questions.
• Provide support for team members and club members.
• Create and maintain a positive image for the club.
• Coach and counsel performance to meet company standards.
• Ensure timely opening and closing of the gym.
• Train staff on current promotions and policies.
• Complete onboarding for new hires in Paycom.
• Ensure club is open and staffed during all hours.
• Ensure adherence to all company policies and procedures.
• Order supplies and track inventory.

Skills

Customer service

Communication

Leadership

Organizational skills

Basic computer proficiency

Education

High school diploma

Job description

Job Summary

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

Essential Duties and Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight making sure all team members are providing a great customer service experience at all times.
• High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
• Provide support for team members and club members.
• Create and maintain a positive image for the club.
• Coaching and counseling performance to help achieve company standards.
• Ensure prompt opening/closing of gym.
• Ensure staff are aware and trained on all current marketing promotions.
• Finish manager portion of onboarding, in Paycom, for all new hires.
• Ensure the club is open and staffed during all hours of business.
• Ensuring self and team members are implementing and adhering to all company policies and procedures.
• Responsible for ordering supplies and tracking inventory.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Qualifications

• High school diploma
• Prior supervisory experience
• Strong customer service skills
• Strong communication, organizational and leadership skills
• Basic computer proficiency

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift up to 50 lbs less than 30% of the time