Club Lounge Attendant (PM)

The Westin Indianapolis; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

The Westin Indianapolis is seeking a Club Lounge Attendant (PM) to provide exceptional service in a luxury environment. Responsibilities include welcoming guests, maintaining the lounge area, and offering personalized attention. Ideal candidates will have a passion for customer service and a positive attitude, contributing to memorable guest experiences.

Benefits

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

Tuition Reimbursement

Paid Time Off

401K Match

Qualifications

• Previous experience in a customer service role, preferably in a luxury hotel or resort.
• Excellent communication and interpersonal skills.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Welcome and greet guests in a warm and professional manner.
• Provide personalized service and cater to guests' needs.
• Prepare and serve complimentary food and beverages.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

Education

High school diploma or equivalent

Hospitality certification

Job description

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Property Description

The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis.

Property Description

The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis.

Overview

Are you a hospitality enthusiast who loves providing exceptional service and creating memorable experiences? Look no further! Join our team as a Club Lounge Attendant where you will be the epitome of luxury and hospitality. Bring your high energy, enthusiasm, and passion for customer service to our upscale club lounge, and be part of a team that delivers personalized attention and exclusive amenities to our esteemed guests.

Key Responsibilities

• Welcome and greet guests in a warm and professional manner
• Provide personalized service and cater to guests' needs
• Set up and maintain the club lounge area, ensuring a pristine and inviting atmosphere
• Prepare and serve complimentary food and beverages
• Offer recommendations on local attractions, dining options, and entertainment
• Assist with reservations, check-ins, and check-outs
• Handle guest inquiries and resolve any issues promptly and efficiently
• Collaborate with team members to create a seamless and exceptional guest experience
  
  

If you are dedicated to providing top-notch service and creating unforgettable moments for our valued guests, apply now and embark on a rewarding career as a Club Lounge Attendant in our prestigious hotel/resort. Your passion and enthusiasm will make all the difference!

Qualifications

• High school diploma or equivalent; hospitality certification is a plus
• Previous experience in a customer service role, preferably in a luxury hotel or resort
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask effectively
• Positive attitude and genuine passion for delivering exceptional service
• Ability to work well in a team-oriented environment
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of local attractions and amenities
  
  

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).Â
• 401K Match
  
  

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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