Club General Manager – Growth, Service & Team Leadership

IFH CT OPERATIONS, INC; Fairfield (CT); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary & 401K plan

Employee-Linked Incentive Program

Health benefits: Medical, Dental, Vis

Paid Time Off benefits

Free Black Card membership

Job summary

Planet Fitness in Fairfield, CT is seeking a General Manager to lead club operations and deliver financial results through strong customer service and staff development. You will manage the full operation, drive membership growth and revenue, oversee payroll, and ensure brand standards are met.

The role requires building partnerships in the community, guiding a team through daily operations, and achieving performance targets across key metrics in a fast-paced environment.

Qualifications

• Minimum 2 years of team management in a high-volume environment.
• Bachelor’s degree or equivalent years of management experience.
• Strong communication and organizational skills.

Responsibilities

• Recruit, lead, and develop a full staff including managers and desk personnel.
• Support team growth and cross-functional collaboration across the market.
• Address club and online issues promptly with professionalism.
• Maintain a clean, welcoming environment and superior customer experience.
• Drive club revenue growth and manage payroll within budget.
• Lead field marketing and local partnerships to grow membership.

Skills

Communication skills

Team management

Prioritization

Multi-unit experience

Staff development

Education

Bachelor’s degree or equivalent management experience

High School diploma or equivalent

Tools

MS Excel

Microsoft Word

Job description

Planet Fitness in Fairfield, CT is seeking a General Manager to lead club operations and deliver financial results through strong customer service and staff development. You will manage the full operation, drive membership growth and revenue, oversee payroll, and ensure brand standards are met.

The role requires building partnerships in the community, guiding a team through daily operations, and achieving performance targets across key metrics in a fast-paced environment.