Club Experience & Growth Assistant

Padel Haus; Boston (MA); On-site; USD 63,000 - 82,000; Full time

Job summary

A premier padel club in Boston is seeking an Assistant Club Manager to oversee the guest experience and develop community engagement strategies. Responsibilities include managing member inquiries, planning events, and creating partnerships with local organizations. The ideal candidate holds a Bachelor's degree in Sports Management or a related field, has 3-5 years of relevant experience, and possesses strong outbound relationship-building skills. The position offers a dynamic work environment and a competitive salary range of $63,000 - $82,000 per year.

Qualifications

• 3-5 years of experience in guest services, events, or hospitality management.
• Demonstrated experience building outbound relationships or community partnerships.

Responsibilities

• Oversee incoming member inquiries and onboarding.
• Create a welcoming service-first environment.
• Develop strategies for local partnerships.
• Plan and execute events to drive attendance.
• Analyze metrics to optimize outreach strategies.

Skills

Guest services experience

Event management

Community engagement

Outbound relationship building

Education

Bachelor’s degree in Sports Management or related field

Job description

A premier padel club in Boston is seeking an Assistant Club Manager to oversee the guest experience and develop community engagement strategies. Responsibilities include managing member inquiries, planning events, and creating partnerships with local organizations. The ideal candidate holds a Bachelor's degree in Sports Management or a related field, has 3-5 years of relevant experience, and possesses strong outbound relationship-building skills. The position offers a dynamic work environment and a competitive salary range of $63,000 - $82,000 per year.