Club Concierge & Guest Experience Lead

Padel Haus; Denver (CO); On-site; USD 27,552 - 33,062; Part time

Benefits offered by this job

Growth opportunities

Exclusive club perks

Supportive team environment

Job summary

A premier padel club in Denver seeks a Club Concierge to manage daily operations and enhance member experiences. This role involves building relationships with members, managing reservations, and ensuring smooth club operations. Ideal candidates will have a passion for hospitality and sports, exceptional communication skills, and the ability to maintain high service standards. Join a growing brand that values community and offers competitive pay and development opportunities.

Qualifications

• Genuine passion for hospitality, fitness, or sports.
• Exceptional communication and interpersonal skills.
• Organizational abilities and attention to detail.
• Proactive and solutions-oriented mindset.
• Interest in padel or racket sports.

Responsibilities

• Build genuine relationships with members and players.
• Lead daily flow of club operations and customer support.
• Manage court reservations and event bookings.
• Maintain cleanliness and organization of the club environment.
• Resolve issues or complaints promptly and empathetically.

Skills

Exceptional communication

Strong organizational abilities

Passion for hospitality

Interpersonal skills

Interest in sports

Tools

POS platforms

Apple products

Scheduling systems

Job description

A premier padel club in Denver seeks a Club Concierge to manage daily operations and enhance member experiences. This role involves building relationships with members, managing reservations, and ensuring smooth club operations. Ideal candidates will have a passion for hospitality and sports, exceptional communication skills, and the ability to maintain high service standards. Join a growing brand that values community and offers competitive pay and development opportunities.