Club Cafe Supervisor

Houston Country Club; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Club Cafe Supervisor to lead and develop their café team. This role involves ensuring exceptional service and maintaining a positive atmosphere while overseeing daily operations. The ideal candidate will possess strong leadership and interpersonal skills, along with previous hospitality experience. This position requires flexibility and the ability to work in warm environments, making it perfect for someone who thrives in a vibrant, team-oriented setting. Join this exciting opportunity to contribute to a premier club experience for members and guests alike.

Qualifications

• Previous hospitality experience is required with strong interpersonal skills.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Lead, train, and motivate the café staff for efficient operations.
• Oversee daily operations including stock monitoring and cleanliness.
• Communicate effectively with the Club Café Chef for quality service.

Skills

Leadership Skills

Interpersonal Skills

Hospitality Experience

Teamwork

Communication Skills

Job description

Description

Houston Country Club is seeking a dynamic Club Cafe Supervisor to lead and develop our Club Cafe team. This candidate will contribute to the HCC's success by leading a team to service our members around the club café and poolside. As shift leader, you will work closely with the club café supervisor to help with the daily operation of Club Café, ensuring exceptional service, maintaining a positive atmosphere, and reporting operational issues to the food and beverage manager.

JOB DUTIES:

1. Work with integrity, honesty, and knowledge that promotes the culture, values, and mission of Houston Country Club.
2. Work closely with the club café supervisor to address operational challenges, implement best practices, and improve team performance.
3. Working knowledge of Club policies and guidelines as outlined in the Houston Country Club Employee Handbook.
4. Lead, train, and motivate the staff to ensure a smooth and efficient shift. Assign tasks and ensure team members are working cohesively.
5. Inspect checklists and ensure that opening and closing duties are completed thoroughly by all staff.
6. Oversee the daily operations of the club café, including monitoring stock levels, ensuring the proper setup and cleanliness of the café, and maintaining health and safety standards.
7. Assist with inventory checks and orders for supplies, including food, beverages, and equipment. Keep track of stock levels and report shortages to management.
8. Always maintain a neat and professional appearance while upholding the appearance standards of staff members.
9. Routinely inspect surrounding areas and report all management concerns.
10. Maintain a professional attitude and work ethic.
11. Lead by example in providing all members, children, and guests with top-quality service.
12. Daily knowledge of the Pool, Tennis, and Fitness Schedule to manage accordingly.
13. Communicate with Club Café Chef to maintain quality and consistency.

Requirements

PREREQUISITES:

1. Previous Hospitality Experience required.
2. Strong interpersonal skills.
3. Must be able to read, write, speak, and understand English.

WORKING CONDITIONS:

1. Must be able to work in warm, hot, sunny, and humid environments.
2. Working conditions are often slippery and wet.
3. Contact with mild cleaning solutions.

SPECIAL REQUIREMENTS:

1. Must be able to work a flexible schedule and/or overtime if needed.
2. Must be available to work weekends and holidays (Labor Day, New Year’s, Christmas Eve, Thanksgiving, Memorial Day, Independence Day, Easter, Mother’s Day).
3. Must possess strong leadership skills.
4. Must work well with others as a team and help co-workers as needed.
5. Must be innovative and look for areas that need improvement.
6. Must treat others with kindness and respect.
7. Must be able to delegate effectively.
8. Perform other duties as requested or required.

PHYSICAL FUNCTIONS:

The physical demands and work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

1. While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance, stop, kneel, crouch, crawl, and/or sit up to 10 hours per day.
2. Use hands to finger, handle, or feel objects, tools, and/or controls.
3. Reach with hands and arms.
4. Hearing and talking sufficiently enough to communicate with members, guests, and co-workers.
5. Specific vision abilities include close vision, vision sufficient to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
6. Must be able to push, pull, or lift to 40 lbs.
7. Independent mobility throughout the Clubhouse.