Club Administrator

Uloop Inc.; Miami (FL); On-site; USD 42,000 - 63,000; Full time

Job summary

Uloop Inc. is seeking a Club Administrator to manage billing for club members, post payments, and resolve billing inquiries across multiple channels.

You will ensure accurate posting of dues and fees, maintain organized files, and collaborate with the Assistant Director and department heads to resolve discrepancies. The ideal candidate has accounting training or degree, at least 2 years in accounting at a supervisory level, and experience with hotel-operating systems or similar software.

Qualifications

• Professional designation or university degree with an appropriate specialization in Accounting or enrolled in a recognized accounting program with progression to 3rd or 4th level preferred.
• Minimum of 2 years’ accounting experience at a supervisory/managerial level.
• Knowledge of hotel operating systems and software.
• Word, Excel, and Outlook.
• Excellent administrative, interpersonal, organizational, written, and verbal communication skills.
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
• Experience in a similar capacity is preferred.
• A college diploma in Administration or a CPA certification is also preferred.

Responsibilities

• Billing club members’ house accounts with the appropriate supporting documentation.
• Posting guest, credit card, and miscellaneous payments accurately.
• Handling all club members’ billing issues and disputes received from different channels: via phone and direct emails, the Club, F&B Team and Private Office Team.
• Posting and collecting club members’ Annual Dues and Humidor annual fees.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Prepare account billings promptly and accurately with required supporting documentation.
• Post payments to the club members’ house accounts on a monthly basis.
• Follow up on any payments that are over or short of the invoiced amount.
• Maintain up-to-date files for all outstanding accounts sorted from high-to-low balance.
• Respond promptly to members’ queries and account disputes, by verifying the information and gathering all supporting documents.
• Present to department heads for approval and making the appropriate corrections as required.
• Communicate promptly with the Assistant Director on any discrepancies in billing payments and other potential problems.
• Conduct self in a professional manner at all times to reflect the high standards of the Company.
• Perform any additional duties as assigned by the Director or Assistant Director

Skills

Accounts Receivable

Billing

Communication skills

Excel

Outlook

Education

Accounting degree

CPA certification

Tools

Hotel software knowledge

Job description

Job Description Club Administrator is responsible for:

• Billing club members’ house accounts with the appropriate supporting documentation.
• Posting guest, credit card, and miscellaneous payments accurately.
• Handling all club members’ billing issues and disputes received from different channels: via phone and direct emails, the Club, F&B Team and Private Office Team.
• Posting and collecting club members’ Annual Dues and Humidor annual fees.

KEY RESPONSIBILITIES

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must have a commitment to follow all local and corporate policies and procedures as they relate to Accounts Receivable.
• Must work in a safe, prudent, and organized manner.
• Prepare account billings promptly and accurately with required supporting documentation.
• Post payments to the club members’ house accounts on a monthly basis.
• Follow up on any payments that are over or short of the invoiced amount.
• Maintain up-to-date files for all outstanding accounts sorted from high-to-low balance.
• Respond promptly to members’ queries and account disputes, by verifying the information and gathering all supporting documents.
• Present to department heads for approval and making the appropriate corrections as required.
• Communicate promptly with the Assistant Director on any discrepancies in billing payments and other potential problems.
• Conduct self in a professional manner at all times to reflect the high standards of the Company.
• Perform any additional duties as assigned by the Director or Assistant Director

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Professional designation or university degree with an appropriate specialization in Accounting or enrolled in a recognized accounting program with progression to 3rd or 4th level preferred.
• Minimum of 2 years’-accounting experience at a supervisory/managerial level.
• Knowledge of hotel operating systems and software.
• Word, Excel, and Outlook.
• Excellent administrative, interpersonal, organizational, written, and verbal communication skills.
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
• Experience in a similar capacity is preferred.
• A college diploma in Administration or a CPA certification is also preferred.