Cloud Telephony Implementation Specialist

PHMG; Chicago (IL); On-site; USD 45,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Telecommunications Technician, where you'll consult with clients on innovative cloud telephony solutions. In this role, you'll create detailed call flow maps and manage the implementation of projects, ensuring a seamless experience for clients. Your technical expertise will be vital in delivering high-quality service, and you'll work in a dynamic environment that values initiative and teamwork. This opportunity offers the chance to make a real impact in a leading audio branding agency, recognized globally for its creativity and client service excellence.

Qualifications

• Experience in cloud telephony implementation roles is essential.
• Strong communication skills for client interactions are a must.

Responsibilities

• Consult with clients on telephony solutions and project implementation.
• Create detailed call flow maps and manage project testing.

Skills

Cloud Telephony

Technical Implementation

Client Communication

CRM Software

Microsoft Office Suite

Organizational Skills

Problem-Solving

Job description

Join a forward-thinking company as a Telecommunications Technician, where you'll consult with clients on innovative cloud telephony solutions. In this role, you'll create detailed call flow maps and manage the implementation of projects, ensuring a seamless experience for clients. Your technical expertise will be vital in delivering high-quality service, and you'll work in a dynamic environment that values initiative and teamwork. This opportunity offers the chance to make a real impact in a leading audio branding agency, recognized globally for its creativity and client service excellence.