Cloud Systems Operations Administrator

Agfa HealthCare Corporation; Minneapolis (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

An innovative company is seeking a dedicated Cloud Systems Operations Administrator to ensure the reliability and security of its IT infrastructure. This role focuses on maintaining computer systems, managing networks, and implementing security measures to protect sensitive data. Collaborating with a talented IT team, you will enhance system performance and support end-users effectively. Join a forward-thinking organization that values your expertise and offers a dynamic work environment, where you can make a real impact in the healthcare sector. Your contributions will help shape the future of healthcare technology and improve patient care.

Benefits

Training and development programs

Competitive compensation

Health insurance

Retirement plan

Flexible work hours

Paid time off

Employee assistance program

Qualifications

• 5-7 years of experience in Cloud Systems Operations or similar roles.
• Strong understanding of IT infrastructure and network management.
• Proficiency in data security and backup solutions.

Responsibilities

• Monitor system performance and perform routine maintenance tasks.
• Manage network infrastructure and ensure security protocols.
• Implement backup and disaster recovery plans.

Skills

Cloud Systems Operations

Network Management

Data Security

User Support

Backup and Recovery

Documentation

Troubleshooting Skills

Communication Skills

Education

Bachelor's degree in Computer Science

CompTIA Network+

Microsoft Certified Systems Administrator

Tools

AWS

Windows

Linux

Networking Protocols

System Monitoring Tools

Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

As a Cloud Systems Operations Administrator, you will be responsible for the overall maintenance, configuration, and reliable operation of computer systems, servers, networks, and related infrastructure. Your primary focus will be ensuring the integrity and security of data, network access, and system backups. You will collaborate with other IT professionals to optimize system performance, troubleshoot issues, and implement new solutions to meet the organization's evolving needs.

Additionally, Cloud Systems Operations Administrators are often involved in system upgrades, backups, disaster recovery planning, and implementing security measures to protect against unauthorized access, data breaches, and malware attacks. They may also collaborate with other IT professionals, such as network engineers and software developers, to integrate systems and optimize performance.

Key Roles & Responsibilities:

• System Maintenance: Regularly monitor system performance and ensure all systems are operating efficiently. Perform routine maintenance tasks, such as software updates, patches, and system upgrades.


• Network Management: Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs. Troubleshoot network issues and ensure network security protocols are up to date.


• Data Security: Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and other security threats. Monitor security logs and conduct regular security audits.


• User Support: Provide technical support and assistance to end-users for hardware, software, and network-related issues. Respond to help desk tickets in a timely manner and resolve problems effectively.


• Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and minimize downtime in the event of system failures or disasters. Test backup systems regularly to ensure reliability.


• Documentation: Create and maintain comprehensive documentation of system configurations, network diagrams, and troubleshooting procedures. Keep documentation up to date as systems evolve.

Business Expertise:

• Proven experience as a Cloud Systems Operations Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure.


• Experience with AWS hosted solutions.


• Working knowledge of security, AWS storage, AWS operations, data protection, and disaster recovery protocols


• Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow or a demonstrated capability to learn cutting edge new technologies.


• CIIP certification preferred.


• Proficiency in operating systems (e.g., Windows, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and virtualization technologies.


• Experience with system monitoring tools, backup and recovery solutions, and security systems (e.g., firewalls, intrusion detection/prevention systems).


• Strong troubleshooting skills and the ability to analyze complex technical problems and implement effective solutions.


• Excellent communication skills and the ability to work well both independently and as part of a team.


• Strong problem-solving skills, attention to detail, and a thorough understanding of networking, operating systems, and software applications are essential for success in this role.


• Effective communication skills are important for interacting with users and conveying technical information to non-technical stakeholders.


• Collaboratewith other IT team members, including system administrators, network engineers, and security specialists, to implement new technologies and resolve complex issues.


• Ensure systems and processes comply with relevant regulations and industry standards, such as HIPAA, GDPR, or PCI-DSS. Stay informed about changes in regulations and implement necessary updates or changes.

Education:

• Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).


• CompTIA Network+, Microsoft Certified Systems Administrator, or similar are required.

Experience:

• 5-7 Years Proven experience as a Cloud Systems Operations Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure.

Required Licenses/Certifications:

• CompTIA Network+, Microsoft Certified Systems Administrator or similar. AWS Certification Path: Cloud Practitioner, SysOps Administrator, DevOps Engineer.

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact [e-mail].

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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