Cloud Security Success Engineer

iboss; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Vision, Dental

401K with company match

Paid Time Off (PTO)

Company-paid holidays

Optimistic work environment

Job summary

A cloud security company is seeking to hire a Customer Success Engineer to build strategic relationships and ensure clients achieve their goals with iboss technologies. The ideal candidate will have a Bachelor's degree, experience in technical support or sales engineering, and strong communication skills. Responsibilities include managing customer relationships, advising on product features, and documenting customer interactions. Benefits include health insurance and a supportive work environment.

Qualifications

• Experience providing technical support and managing customer accounts.
• Outgoing personality and comfort with customer interactions.
• Ability to design and support multilayer IP networks.

Responsibilities

• Ensure customer success through proactive engagement.
• Act as an expert on iboss products for customers.
• Document interactions for auditing and record keeping.

Skills

Technical support experience

Sales engineering

Excellent communication skills

Networking knowledge

Integrity and commitment to satisfaction

Education

Bachelor's degree in technical field

Tools

Windows Server

Red Hat Linux

DNS management

Job description

A cloud security company is seeking to hire a Customer Success Engineer to build strategic relationships and ensure clients achieve their goals with iboss technologies. The ideal candidate will have a Bachelor's degree, experience in technical support or sales engineering, and strong communication skills. Responsibilities include managing customer relationships, advising on product features, and documenting customer interactions. Benefits include health insurance and a supportive work environment.