Cloud & SaaS Security Program Manager

American Express; Phoenix (AZ); Hybrid; USD 110,000 - 190,000; Full time

Job summary

American Express is seeking a Cloud & SaaS Security Program Manager to lead security initiatives for their cloud transformation. The role involves collaboration across teams to ensure secure adoption and compliance, alongside managing special projects and executive reporting.

Benefits

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model

20+ weeks paid parental leave

Free access to global on-site wellness centers

Free and confidential counseling support

Career development and training opportunities

Qualifications

• 4+ years of experience in Information Security Roles.
• Experience with Cloud Control Matrix and CIS benchmarks.

Responsibilities

• Manage special projects and day-to-day issues for the VP.
• Create executive level presentations and communications.
• Drive organizational optimization and business process improvement.

Skills

Governance

Cyber Threat

Identity and Access

Infrastructure

Endpoint

Vulnerability

Data Protection

Operations

Application

Incident Response

Education

Bachelor’s Degree in computer science

Information Security Certification

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

American Express is on an exciting cloud transformation journey driven today by a successful, high-energy, delivery-focused team that enables our vision of “security-as-code”. We integrate across a diverse set of teams and tools to ensure public cloud security equivalency with on-premises security capabilities, methods, and processes for all cloud service models (IaaS, PaaS, SaaS) and workloads. TheCloud & SaaS Security Program Manager will report directly to the Vice President of Cloud & SaaS Security and will collaboratively support the end-to-end functions required to secure the American Express cloud journey, including both our private/public cloud, SaaS security and Acquisition Security Integration. The Program Manager will partner with Cloud Engineering, Cloud Operations, other Technology partners, and all TRIS domains to help support secure adoption, governance, compliance, and operations using a standardized risk-based model. The successful candidate will be accountable for the overall success of the Cloud Security program by driving executive reporting, communications, finances, resource management, and the delivery of special projects. This position demands a well-organized, action-oriented team player with the ability to prioritize daily work vs. strategic roadmap items; work on multiple initiatives simultaneously; establish and maintain an outward looking view on new and evolving technologies; and an ability to mature and operate business critical, end-to-end processes and solutions – while ensuring a great colleague user experience. You will work closely with other Information Security departments, architecture and the Enterprise Cloud team, as well as external cloud providers on requirements, design, integration and delivery of these solutions.

Responsibilities Include:

• Independently manage special projects/ activities and directly manage certain day-to-day issues on behalf of the VP of the Technology Risk team
• Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery
• Create comprehensive executive level presentations
• Deliver a broad range of communications including technology strategy updates, Town Hall presentations, and employee communications
• Manage business planning, operational processes & key achievements (e.g., Leadership meetings, PMP process, cost center management, and goal setting metrics)
• Drive organizational optimization and business process improvement
• Act as a central point of contact for urgent business issues
• Balance the management of day-to-day business priorities along with long-term strategic deliverables
• Collaborate with the various constituencies across the Company to accomplish tasks on behalf of the VP and their leaders
• Mentor and coach employees to assist them in solving business challenges
• Execute operational risk activities such as conducting assessments with the business, mapping of processes, identifying, defining and testing risk controls
• Engage and Coordinate audit related activities by keeping abreast of Regulatory changes and requirements
• Support planning and operations (e.g. annual budget and investment planning, risk and finance reviews, weekly staff meetings)
• Build strong working relationships across the organization and key partners to enhance collaboration and problem solving, and to generate solutions to deliver results.

Required Skills/Experience

• 4+ years of experience in Information Security Roles
• Experience with Cloud Control Matrix and CIS benchmarks for gap assessment
• Broad understanding of all IS disciplines including, Governance, Cyber Threat, Identity and Access, Infrastructure, Endpoint, Vulnerability, Data Protection, Operations, Application, Incident Response.
• Understanding of Information Security technology and platform delivery with experience in planning and execution of security projects.
• Understanding of Cloud Fundamentals, including containers, software-defined networks, high availability design, multi-cloud, and serverless compute.
• Demonstrated experience in Agile environments, application design, software development, and testing.

Educational Requirement:

• Bachelor’s Degree in computer science, computer engineering, or related field; or equivalent experience
• Information Security Certification required, CISM or similar.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.