Cloud Responsible AI Program Manager

Google; New York (NY); On-site; USD 159,000 - 230,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid Time Off: 20 days per year

Sick Time: 40 hours/year

Maternity Leave: 28-30 weeks

Baby Bonding Leave: 18 weeks

Holidays: 13 paid days per year

Job summary

Google is seeking a Cloud Responsible AI Program Manager to drive governance and risk management for enterprise AI products across multi-location teams in New York, Kirkland, and other US cities. The role emphasizes collaboration with product, policy, data science, and engineering to align with AI principles and regulatory standards.

Responsibilities include planning requirements, managing timelines, coordinating stakeholders, and communicating progress across offices and time zones.

Qualifications

• 5 years of experience in program or project management.
• 5 years of experience in trust and safety.
• Experience driving progress, solving problems, and mentoring junior team members.

Responsibilities

• Refine and implement Responsible AI governance frameworks for enterprise products.
• Develop and operationalize systems to enhance internal transparency and regulatory adherence.
• Create program roadmaps focused on customer trust and AI regulation readiness.
• Engage with enterprise customers to gather feedback and deliver workshops and guidance.
• Collaborate with internal teams and external stakeholders to scale Responsible AI initiatives.

Skills

Program management

Trust and safety

Cross-functional collaboration

Communication

Education

Bachelor's degree or equivalent practical experience

Job description

Cloud Responsible AI Program Manager

Google

New York, NY, USA; Kirkland, WA, USA; +2 more; +1 more

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Kirkland, WA, USA; Sunnyvale, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience in trust and safety.

Preferred qualifications:

• Experience with a Cloud service or an API product in B2B context.
• Experience developing AI related products.
• Experience with development or maintenance of policy and identifying associated risks.
• Experience with performance in risk management at the project and organization levels.
• Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google’s Cloud Responsible AI team is guided by Google’s AI Principles and mission of making information universally accessible and useful by working to ensure our AI products work well for everyone. The team builds customer and industry trust in Cloud AI products and helps differentiate Google Cloud from participants through products, programming, and tooling.

The team partners with product engineers, public policy specialists, product council, data scientists, and researchers across Google, launching AI products that are at the forefront of technical innovation as well as responsible design. We collaborate to identify new ways of thinking about Responsible AI opportunities, potential risks of harm, and concrete paths forward. We value and incorporate foundational research as well as applied knowledge and expert perspectives from traditionally various communities. This socio-technical research method drives data-driven decisions for Google Cloud’s AI products and solutions.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Refine and implement Responsible AI governance frameworks, prioritizing product offerings with higher risk profiles and determining safety standards for enterprise products. Lead pre-launch safety testing and analysis to ensure all Cloud AI products align with Google's ethical principles.
• Develop and operationalize systems that enhance internal transparency and ensure adherence to global regulatory requirements, such as the EU AI Act and ISO 42001.
• Develop program roadmaps focused on customer trust through solutions that prepare clients for AI regulation and prevent potential harm.
• Engage with enterprise customers to gather feedback and deliver offerings like the RAI workshop, and best practices documentation.
• Collaborate with internal teams and external stakeholders to drive the success of AI products and solutions. Work closely with partners to ensure Responsible AI principles are integrated throughout the entire AI lifecycle.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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