Cloud Responsible AI Program Manager

Google Inc.; New York (NY); On-site; USD 159,000 - 230,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off 20 days

Job summary

Google is seeking a Mid-level Program Manager to lead multi-disciplinary projects across Cloud Responsible AI initiatives from requirements to deadlines. You will coordinate stakeholders, manage schedules, identify risks, and communicate with cross-functional teams across offices and time zones.

This role emphasizes governance, regulatory alignment, and customer trust in AI products, with opportunities to influence policy and product strategy globally.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience in trust and safety.

Responsibilities

• Refine and implement Responsible AI governance frameworks for enterprise products.
• Develop and operationalize systems to ensure internal transparency and regulatory compliance (EU AI Act, ISO 42001).
• Create program roadmaps to build customer trust through AI solutions.
• Engage with enterprise customers to collect feedback and deliver governance workshops and best-practices documentation.
• Collaborate with internal and external stakeholders to integrate Responsible AI principles across the AI lifecycle.

Skills

Cloud experience

Policy experience

Risk management

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

Job description

Google New York, NY, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Requirements

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience in trust and safety.

Preferred qualifications:

• Experience with a Cloud service or an API product in B2B context.
• Experience with development or maintenance of policy and identifying associated risks.
• Experience with performance in risk management at the project and organization levels.
• Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google’s Cloud Responsible AI team is guided by Google’s AI Principles and mission of making information universally accessible and useful by working to ensure our AI products work well for everyone. The team builds customer and industry trust in Cloud AI products and helps differentiate Google Cloud from participants through products, programming, and tooling.

The team partners with product engineers, public policy specialists, product council, data scientists, and researchers across Google, launching AI products that are at the forefront of technical innovation as well as responsible design. We collaborate to identify new ways of thinking about Responsible AI opportunities, potential risks of harm, and concrete paths forward. We value and incorporate foundational research as well as applied knowledge and expert perspectives from traditionally various communities. This socio-technical research method drives data-driven decisions for Google Cloud’s AI products and solutions.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

• Refine and implement Responsible AI governance frameworks, prioritizing product offerings with higher risk profiles and determining safety standards for enterprise products. Lead pre-launch safety testing and analysis to ensure all Cloud AI products align with Google's ethical principles.
• Develop and operationalize systems that enhance internal transparency and ensure adherence to global regulatory requirements, such as the EU AI Act and ISO 42001.
• Develop program roadmaps focused on customer trust through solutions that prepare clients for AI regulation and prevent potential harm.
• Engage with enterprise customers to gather feedback and deliver offerings like the RAI workshop, and best practices documentation.
• Collaborate with internal teams and external stakeholders to drive the success of AI products and solutions. Work closely with partners to ensure Responsible AI principles are integrated throughout the entire AI lifecycle.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google’s Cloud Responsible AI team is guided by Google’s AI Principles and mission of making information universally accessible and useful by working to ensure our AI products work well for everyone. The team builds customer and industry trust in Cloud AI products and helps differentiate Google Cloud from participants through products, programming, and tooling.

The team partners with product engineers, public policy specialists, product council, data scientists, and researchers across Google, launching AI products that are at the forefront of technical innovation as well as responsible design. We collaborate to identify new ways of thinking about Responsible AI opportunities, potential risks of harm, and concrete paths forward. We value and incorporate foundational research as well as applied knowledge and expert perspectives from traditionally various communities. This socio-technical research method drives data-driven decisions for Google Cloud’s AI products and solutions.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.