Associate Site Reliability Engineer: Automate, Scale, Uptime

C3.ai, Inc.

Redwood City (CA)

On-site

USD 90,000 - 160,000

Full time

4 days ago

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Benefits offered by this job

Generous equity plan

Competitive compensation package

Job summary

C3 AI, Inc. in Redwood City, CA, is seeking an Associate Site Reliability Engineer to strengthen our HQ team. The role emphasizes maximizing uptime and building automated monitoring to meet performance SLAs for our enterprise AI platform.

You will deploy and operate scalable Linux/Kubernetes infrastructure across public clouds, drive deployment automation with IaC tools, and collaborate with Services and Engineering teams to improve reliability.

Qualifications

BS or MS in Computer Science or related field or equivalent professional experience.
Experience deploying and operating scalable Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
Expertise in Linux OS, Networking, and Databases.
Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
Experience with Cassandra (or another NoSQL database).
Cloud provider expertise: AWS, Azure, and GCP.
Experience with Puppet.
Bash or Python scripting for automation.
IaC tools such as Ansible or Terraform.
Excellent problem-solving, critical thinking, and communication skills.
Experience supporting as a DevOps or sys admin for commercial SaaS solutions.

Responsibilities

Maximize system uptime and availability, ensuring functional and performance SLAs.
Establish end-to-end monitoring and alerting on all critical aspects.
Solve complex problems for critical services and build automation to prevent problem recurrence.
Influence and create new designs, architectures, standards, and methods for supporting the platform.
Initiate and lead scripting and automation to streamline system updates and upgrades.
Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
Work cross-functionally with Services and Engineering teams.