Cloud Platform Product Leader - Hybrid & AI-Driven Growth

ServiceNow; Kirkland (WA); On-site; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Job summary

ServiceNow is seeking a seasoned Product Manager for the Cloud Platform portfolio in Kirkland, WA. You will own strategy, coordinate with engineering, security, operations, and GTM teams, and drive critical cloud initiatives to growth and scale.

The role emphasizes ownership, ambiguity navigation, and delivering outcomes beyond traditional boundaries, with hybrid work options in the Pacific Time Zone.

Qualifications

• Experience integrating AI into work processes or decision-making.
• 12+ years of product management in cloud platforms or large SaaS environments; or 8+ years with Master’s; or PhD with 5+ years.
• Deep knowledge of cloud architectures and hyperscalers (AWS, Azure, GCP).
• Strong understanding of enterprise SaaS platforms and global scale operations.
• Proven ability to define product strategy and roadmaps for complex platforms.

Responsibilities

• Drive cross-functional execution across engineering, operations, security, legal, and GTM teams.
• Influence product and business direction using customer feedback and regulatory Trends.
• Partner with field teams to identify strategic opportunities and support regional growth.
• Own strategic initiatives and lead workstreams across organizational boundaries.

Skills

AI integration

Cloud platforms

Cross-functional leadership

Executive communication

Ownership mindset

Strategic thinking

Market/competitive analysis

Problem solving

Education

Bachelor’s degree in a relevant field

Master’s degree or PhD with related experience

Job description

ServiceNow is seeking a seasoned Product Manager for the Cloud Platform portfolio in Kirkland, WA. You will own strategy, coordinate with engineering, security, operations, and GTM teams, and drive critical cloud initiatives to growth and scale.

The role emphasizes ownership, ambiguity navigation, and delivering outcomes beyond traditional boundaries, with hybrid work options in the Pacific Time Zone.