Product Strategy Lead — M&A & Global Launches

ServiceNow; New York (NY); Remote; USD 155,000 - 272,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away plan

Family leave

Job summary

ServiceNow in the United States seeks a Senior Product Strategy Lead to guide digital M&A and product launches for a global enterprise AI leader. You own two pillars: integration playbooks and launch frameworks, partnering with product marketing, UX, engineering, and legal.

You will shape how acquisitions and launches reach buyers across our digital ecosystem, translate strategy into clear requirements, and drive cross-functional execution using analytics and a data-driven approach.

Qualifications

• 7+ years in product management, consulting, product strategy, or digital experience strategy.
• Experience with M&A integration and ownership of integrations.
• Strong operational judgment and ability to move between strategy and execution.
• Experience with product launches and leading major digital initiatives.
• Strong stakeholder management across product, marketing, and engineering.
• Technical literacy—API architecture, data migration, login/auth consolidation.

Responsibilities

• Own M&A digital integration playbooks, governance, and operating rhythms.
• Drive marketing tech consolidation and CRM integration across properties.
• Assess readiness, capacity, process maturity, and remediation timelines.
• Develop post-acquisition digital integration strategy (login, branding, tech Stack).
• Create decision frameworks for asset migration and consolidation; manage sequencing with teams.
• Collaborate on marketing technology decisions and lead cross-functional communication.
• Create clear sequencing, priorities, and escalation paths to keep workstreams unblocked.
• Write requirements and direct teams responsible for execution.

Skills

Product strategy

M&A integration

Stakeholder management

Data-driven decisions

Product launches

Technical literacy

Job description

ServiceNow in the United States seeks a Senior Product Strategy Lead to guide digital M&A and product launches for a global enterprise AI leader. You own two pillars: integration playbooks and launch frameworks, partnering with product marketing, UX, engineering, and legal.

You will shape how acquisitions and launches reach buyers across our digital ecosystem, translate strategy into clear requirements, and drive cross-functional execution using analytics and a data-driven approach.