Cloud Platform Engineer - AWS & Genesys CCaaS (24x7)
Accenture PLC
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Job summary
Accenture PLC is seeking a Software Engineering professional to join the CCaaS project team. The role provides 24x7 production support for AWS and Genesys Cloud environments, with a focus on high availability, incident resolution, and platform upgrades.
You will collaborate with development, infrastructure, network, and security teams, implement automation, and contribute to DR and change governance while adhering to security and compliance standards. Remote options may apply.
Job description
Accenture PLC is seeking a Software Engineering professional to join the CCaaS project team. The role provides 24x7 production support for AWS and Genesys Cloud environments, with a focus on high availability, incident resolution, and platform upgrades.
You will collaborate with development, infrastructure, network, and security teams, implement automation, and contribute to DR and change governance while adhering to security and compliance standards. Remote options may apply.
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