Senior Technical Writer - Cloud Platfom

Cloudera; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Cloudera is seeking a Senior Technical Writer to create high-quality documentation for enterprise applications. The ideal candidate is a self-starter with strong writing skills, a background in technical documentation, and the ability to thrive in a collaborative environment.

Benefits

Generous PTO Policy

Flexible WFH Policy

Mental & Physical Wellness programs

Phone and Internet Reimbursement program

Access to Continued Career Development

Comprehensive Benefits and Competitive Packages

Paid Volunteer Time

Qualifications

• 3+ years of experience writing technical documentation for enterprise software; experience with cloud solutions is a plus.
• Familiarity with IT operations and data cluster management.

Responsibilities

• Create clear, concise, and user-focused technical content, including installation guides and administration documentation.
• Test software to understand product functionality and validate procedures.

Skills

Strong writing and editing skills

Technical documentation

Communication

Collaboration skills

Ability to learn new technical subjects

Tools

DITA XML-based authoring tool

Git

Perforce

Job description

Business Area:

Product Mgmt.

Seniority Level:

Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

At Cloudera, we empower people to transform complex data into clear and actionable insights. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Cloudera delivers a modern data management and analytics platform built on an enterprise data cloud and the latest open source technologies. The world’s leading organizations trust Cloudera to help solve their most challenging business problems with Cloudera Enterprise, the fastest, easiest and most secure data platform available for the modern world. Our customers efficiently capture, store, process and analyze vast amounts of data, empowering them to use advanced analytics to drive business decisions quickly, flexibly, and at lower cost than has been possible before. To ensure our customers are successful, we offer comprehensive support, training and professional services. Learn more at cloudera.com .

Are you a talented, experienced technical writer who loves to write about highly technicalsubjects and is known for your excellent technical writing skills? Are you customer orientated and passionate about making sure your documentation helps your customers successfully do their jobs? Would you like to work at a rapidly growing company with smart, hardworking, and friendly support engine

ers and software developers? Cloudera is looking for an excellent technical writer who can write high-quality documentation that enables our customers to use Cloudera enterprise applications to manage large data clusters. If you’re passionate about creating high-quality technical content and enjoy working with cutting-edge technology, we’d love to hear from you!

As a Senior Technical Writer you will…

• Create clear, concise, and user-focused technical content, including installation guides, how-to articles, administration documentation.

• Test software to understand product functionality, validate procedures, and contribute to usability improvements.

• Publish content using Cloudera’s Content Development tools and infrastructure.

We are excited about you if you have…

• 3+ years of experience writing technical documentation for enterprise software; experience with cloud solutions is a plus.

• Strong writing and editing skills, with the ability to translate complex technical concepts into user-friendly documentation.

• Experience using a DITA XML-based authoring tool such as oXygen XML.

• Hands-on experience with source control or content management tools like Git or Perforce.

• Familiarity with IT operations, data cluster management, or experience performing related tasks.

• Proficiency in Linux (Red Hat Enterprise, Ubuntu, or SUSE).

• Excellent communication and collaboration skills, with the ability to gather information from subject matter experts through various methods.

• A flexible and adaptable mindset, capable of handling evolving responsibilities, tools, and requirements.

• The ability to quickly learn new technical subjects.

• A self-starter approach, thriving in a fast-paced, collaborative environment with minimal supervision.

• The ability to work effectively across time zones with distributed teams.

What you can expect from us:

• Generous PTO Policy

• Support work life balance with Unplugged Days

• Flexible WFH Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups

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