Cloud Ops Engineer

Inflowfed; Springfield (VA); On-site; USD 85,000 - 115,000; Full time

Job summary

INflow Federal is seeking a Jr Cloud Engineer to join the CORE team, delivering high-quality cloud solutions for DoD clients. You will maintain cloud infrastructure, provide exceptional customer support, and collaborate with multiple engineering teams in a secure, enterprise environment.

The role emphasizes monitoring, continued improvement of performance, and comprehensive documentation. A DoD security clearance is required, with some travel and ability to lift up to 50 lbs as needed.

Qualifications

• 2+ years of experience in cloud engineering or related field.
• Bachelor's degree in computer science, computer engineering, systems engineering, or related field, or 3+ years of IT experience.
• Proficiency with AWS cloud services and infrastructure management.
• Exceptional troubleshooting and problem‑solving skills.
• Experience delivering customer-focused technical support.

Responsibilities

• Proactively manage and maintain cloud infrastructure for high availability and performance.
• Respond to and resolve customer issues with top-tier technical support.
• Collaborate with engineering teams to support application consumption in cloud in a large enterprise environment.
• Engage in application monitoring to identify performance or availability issues.
• Monitor related infrastructure for scalability and performance concerns.
• Develop and maintain documentation for support procedures.

Skills

Cloud engineering

AWS

Linux

DevOps

Agile/Scrum

Communication

Customer support

Team collaboration

Troubleshooting

Security mindset

Education

Bachelor's degree in CS/CE/related field

3+ years IT experience alternative

Tools

AWS

GitLab CI

Nexus

RedHat/CentOS

Job description

About INflow Federal - founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.

Job Overview:

As a Jr Cloud Engineer, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.

Here, your work is more than a job- it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

• Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
• Respond to and resolve customer issues, providing top-tier technical support and customer service.
• Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
• Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
• Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
• Develop and maintain comprehensive documentation for application support procedures.
• 2+ years of experience
• Bachelor's Degree in computer science, computer engineering, systems engineering or any related field/major, or 3 additional years of experience in information technology
• Proficiency with AWS cloud services and infrastructure management.
• Exceptional troubleshooting and problem-solving skills.
• Experience in providing customer-focused technical support.
• Knowledge of Linux distributions (e.g., RedHat, CentOS).
• Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
• Excellent communication and collaboration abilities.
• Active DoD TS/SCI

Certification Requirements

Most of our contracts require DoD 8140 (formerly 8570) compliance. We built 8140.study - our certification training platform - to help. This helps you study for certifications such as the CompTIA Security+.

Other Notes

• Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
• If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at 703-594-8601.
• Candidate must have the ability to lift up to 50 lbs.
• Must have willingness to perform duties not listed in the job description as required by INflow and our customer.

Citizenship Requirements

* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.

Equal Opportunity Employer

Diversity and Inclusion

INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.