Cloud Operations Engineer II — 24/7 Ops, TS/SCI

Amazon Web Services (AWS); Seattle (WA); On-site; USD 117,000 - 167,000; Full time

Job summary

Amazon Web Services, Inc. (AWS) is seeking engineers for the Intelligence team to operate and troubleshoot large-scale cloud infrastructure. You will handle 24/7 shift operations, investigate incidents, and help ensure high availability and performance while advancing automation across services.

The role requires a TS/SCI with polygraph clearance and a willingness to work flexible hours to support federal government workloads.

Qualifications

• Associate's degree or higher or equivalent experience including Cloud+ or GICSP/SSCP.
• Bachelor's degree in CS/IS/Engineering or 3 years relevant experience.

Responsibilities

• Troubleshoot and support technical IT issues in 24/7 operations.
• Investigate root causes of incidents and resolve operational concerns.
• Operate and maintain Linux-based systems and network infrastructure.
• Identify and automate repetitive operational tasks to improve reliability.

Skills

Linux/Unix administration

Networking (TCP/IP, DNS)

Troubleshooting / technical support

Operational excellence

Education

Associate's degree or higher

Bachelor's degree in CS/IS/Engineering or 3 years relevant experience

Tools

IPsec

VPN

Load Balancing

Iperf/MTR

SSH/CLI

Cloud basics (AWS)

Job description

Amazon Web Services, Inc. (AWS) is seeking engineers for the Intelligence team to operate and troubleshoot large-scale cloud infrastructure. You will handle 24/7 shift operations, investigate incidents, and help ensure high availability and performance while advancing automation across services.

The role requires a TS/SCI with polygraph clearance and a willingness to work flexible hours to support federal government workloads.