Cloud Operations Engineer — 24/7 Infra & Automation

Verint Systems, Inc.; Salt Lake City (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

Verint Systems, Inc. is seeking a Cloud Operations Engineer to manage production cloud infrastructure across its product portfolio and ensure high availability. You will troubleshoot incidents, upgrade systems, and collaborate with cross-functional teams to deliver reliable, scalable solutions.

The role emphasizes modern tech practices, security, documentation, and continuous improvement within a distributed global team providing 24/7 operations for critical environments.

Qualifications

• 3+ years in Cloud Operations and Systems Administration
• Experience managing Windows and Linux solutions
• Strong collaboration with cross-functional stakeholders

Responsibilities

• Support and maintain production cloud infrastructure across the Verint product portfolio
• Troubleshoot and resolve incidents related to cloud infrastructure
• Upgrade and modify infrastructure to support client and business needs
• Collaborate with Support, Engineering and Professional Services on internal and client projects

Skills

Windows Server

Linux

SQL Server

ITIL Framework

Cross-functional collaboration

Client support

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA/Confluence

ServiceNow

Windows/Linux Administration

Cloud Platforms (AWS/Azure/GCP)

Job description

Verint Systems, Inc. is seeking a Cloud Operations Engineer to manage production cloud infrastructure across its product portfolio and ensure high availability. You will troubleshoot incidents, upgrade systems, and collaborate with cross-functional teams to deliver reliable, scalable solutions.

The role emphasizes modern tech practices, security, documentation, and continuous improvement within a distributed global team providing 24/7 operations for critical environments.