Cloud Operations Associate (Junior Level)

OTAVA LLC; Indianapolis (IN); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k) match

Generous PTO

Paid volunteer time off

Paid parental leave

Job summary

OTAVA LLC is seeking a Junior Cloud Specialist in Indianapolis to join our NOC/Continuity team. This hands-on role focuses on cloud hygiene, patch auditing, backups, and documentation to ensure an exceptional customer experience.

You will work with senior engineers following SOPs, performing routine tasks across Windows and Linux, and aiding with VM operations in VMware vSphere. Strong communication and detail orientation are essential.

Qualifications

• Attention to detail with checklists and SOPs.
• Foundational troubleshooting and root cause analysis.
• Clear written and verbal English communication.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Follow SOPs and runbooks to perform recurring admin tasks.
• Assist in Windows and Linux maintenance and patch cycles.
• Provision VMs and manage snapshots in VMware environments.
• Monitor backup and replication jobs and report failures.
• Perform routine system audits and health checks.
• Update runbooks and documentation for operations.
• Support escalation triage and ticket updates per procedures.
• Identify automation opportunities using PowerShell or Bash.
• Collaborate with NOC/Continuity team to improve processes.
• Maintain security and compliance through checks and logs.
• Participate in capacity planning and monitoring routines.
• Log work in ticketing systems and follow SLAs.
• Assist with daily operations to ensure high availability.

Skills

Windows Server

Linux

VMware / vSphere

Networking basics

Data protection concepts

Education

CompTIA Cloud+

VMware VCTA/VCP

AZ-900 / Windows Server fundamentals

Tools

VMware vCenter / vSphere

Backup tools (Veeam, Zerto, Actifio)

Job description

OTAVA LLC is seeking a Junior Cloud Specialist in Indianapolis to join our NOC/Continuity team. This hands-on role focuses on cloud hygiene, patch auditing, backups, and documentation to ensure an exceptional customer experience.

You will work with senior engineers following SOPs, performing routine tasks across Windows and Linux, and aiding with VM operations in VMware vSphere. Strong communication and detail orientation are essential.