Cloud Operations Administrator

VNS Health; New York (NY); On-site; USD 98,000 - 131,000; Full time

Job summary

An established industry player is seeking a skilled cloud operations professional to manage and support their AWS and Azure environments. This role involves ensuring the functionality, quality, and timely delivery of cloud services, while also handling relationships with managed service providers. You will play a crucial role in optimizing costs, monitoring performance, and participating in disaster recovery procedures. With a commitment to professional growth and a supportive work environment, this opportunity offers a chance to make a significant impact in the healthcare sector through innovative technology solutions.

Benefits

Generous paid time off (30 days)

Health insurance plans

Employer-matched retirement savings

Tuition reimbursement

Personal and financial wellness programs

Qualifications

• 3+ years of experience in systems operations and cloud technologies.
• Strong knowledge of AWS and cloud infrastructure.

Responsibilities

• Provide support for AWS and Azure environments, managing cloud solutions.
• Monitor cloud environments for performance, manage escalations, and implement corrective actions.

Skills

AWS Technologies (EC2, S3, VPC, etc.)

Cloud Operations

Communication Skills

Analytical Skills

Client Interaction

Scripting Languages

Education

Bachelor's Degree in Computer Science

Master's Degree

Tools

AWS

Azure

SharePoint

Office 365

Job description

Overview: Implements and supports VNS Health's cloud-based strategic technology platforms. Responsible for the functionality, quality, value, and timely delivery of products and services within the Amazon Web Services (AWS) and Azure Infrastructure Portfolios, supporting cloud capabilities across all lines of business. Works under general supervision.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plans for you and your loved ones, including Medical, Dental, Vision, Life, and Disability
• Employer-matched retirement savings funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, CEU credits, and advancement opportunities
• Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals

What You Will Do

• Provide day-to-day support for AWS and Azure environments supporting VNS Health's applications and services, including administration, operational support, and problem resolution of cloud solutions.
• Manage relationships with managed service providers for AWS, Azure, network, and support services.
• Schedule and document all patching of cloud-based servers, providing reports for audits and certifications.
• Serve as a technical resource for designing, constructing, and deploying cloud applications and services. Assist in documentation and procedures supporting cloud applications.
• Manage AWS project requests, coordinate cloud engineering resources, and support change management initiatives.
• Utilize standardized scripts and processes to provide AWS services, resize servers, and allocate resources as needed.
• Monitor and manage AWS usage and billing, optimize costs, and automate resource shutdowns to reduce expenses.
• Test disaster recovery procedures regularly, generate audit reports, and participate in capacity planning and performance evaluations.
• Monitor cloud environments for performance and availability, manage escalations, perform root cause analysis, and implement corrective actions.
• Participate in special projects and perform other duties as assigned.

Qualifications

Licenses and Certifications:

• Cloud certifications such as AWS SysOps, DevOps, or Solutions Architect preferred
• Windows or Linux Certified Engineer preferred

Education:

• Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent work experience required
• Master's Degree preferred

Work Experience:

• Minimum three years of experience in systems operations, administration, and telecommunications network maintenance
• Experience with enterprise IT projects and cloud technologies (PaaS, IaaS, cloud infrastructure)
• Strong communication, analytical, and client interaction skills
• Extensive knowledge of AWS technologies (EC2, S3, VPC, etc.)
• Familiarity with networking, virtualization, storage, and automation
• Experience with SharePoint, Office 365, cloud migration projects, scripting languages, and deployment tools

Compensation: $98,200 - $130,800 annually

About Us: VNS Health is a leading nonprofit home and community-based healthcare organization with over 130 years of service. We deliver compassionate care and health solutions to communities in New York and beyond, driven by data analytics and a commitment to health and well-being.