Cloud Logistics Operations Manager

AECOM; Redmond (WA); On-site; USD 96,000 - 189,000; Full time

Job summary

AECOM is seeking a Cloud Logistics Operations Manager to lead innovative logistics operations. This role involves managing cross-border shipments, optimizing supply chain strategies, and driving operational excellence in an emerging tech environment. Candidates should possess strong leadership skills, a Bachelor's degree, and related experience to improve customer satisfaction and sustainability initiatives.

Qualifications

• 4+ years experience in procurement, supply chain, logistics, or operations-related roles.
• 3+ years in logistics and supply chain management focusing on trade compliance.

Responsibilities

• Lead and scale global supply chain operations.
• Drive strategies and ensure trade compliance.
• Enhance data visibility and accountability.

Skills

Logistics Management

Supply Chain Management

Cross-Geo Shipment Strategies

Operational Excellence

Continuous Improvement

Education

Bachelor's Degree in Business, Supply Chain Management or related field

Master's Degree (Preferred)

Job description

Microsoft’s Cloud business is experiencing explosive growth, and the Capacity, Supply Chain & Provisioning (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

The Cloud Manufacturing Operations and Fulfillment (CMOF) team within CSCP features a world class Logistics team is on a mission to _create the most sustainable, efficient, and innovative cloud logistics network on the planet_ . From the first mile to the last mile, the Cloud Logistics team provides world-class solutions to deliver amazing experience with every shipment on time, defect free, compliant, and at a good cost. If you crave being at the forefront of change in Cloud Logistics, come join our innovative team and contribute to the evolution of workstreams, processes, and solutions with a focus on simplification, automation at scale, and sustainability. We are looking for a Cloud Logistics Operations Manager to join the team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**

We’re on the hunt for a dynamic Cloud Logistics Operations Manager to lead a fast-growing global business unit at the cutting edge of cloud logistics. This is more than a role—it’s a chance to shape how we move AI and GPU infrastructure across 30+ countries, working directly with customers, top-tier suppliers, Logistics service providers, and our trusted 4PL partner.

In this high-impact position, you’ll:

+ Lead and scale global supply chain operations with precision and innovation

+ Drive cross-geo shipment strategies and ensure trade compliance

+ Champion continuous improvement across systems, tools, and teams

+ Collaborate with cross-functional leaders to solve complex logistics challenges

+ Deliver measurable results in cost, speed, and customer satisfaction

If you’re a forward-thinking logistics pro who thrives in a fast-paced, tech-driven, and sustainability-minded environment—this is your opportunity to make a global impact.

Roles and Responsibilities:

+ Drive Operational Excellence: Serve as the go-to for Logistics execution support, resolving issues in real time and identifying systemic improvements.

+ Enhance Data Visibility & Accountability: Define and track critical logistics milestones to improve transparency, ownership, global impact, and performance measurement.

+ Drive meaningful impact—Boost customer satisfaction while cutting costs, carbon emissions, and cycle time.

+ Optimize Routing & Mode Selection: Develop and implement intelligent logic for mode decisions to reduce lead times and optimize cost and carbon performance.

+ Enable Executive Insights: Streamline metric reporting and SLA reviews to support Monthly Business Reviews (MBRs) and strategic decision-making.

+ Maintain System Integrity: Lead recurring audits and updates of transit time data to ensure alignment across platforms and accurate delivery forecasting.

+ Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values. (https://www.microsoft.com/en-us/about/corporate-values)

**Qualifications**

**Minimum qualifications**

+ Bachelor's Degree in Business, Supply Chain Management, Engineering, Statistics, or related field AND 4+ years’ experience in procurement, supply chain, logistics, operations-related roles, or engineering

+ OR equivalent experience.

+ 3+ years of experience in logistics and supply chain management, with a focus on cross-Geo shipments, import/export trade compliance, and project management.

**Other Requirements:**

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Preferred Qualifications**

+ Bachelor's Degree in Business, Supply Chain Management, Engineering, Statistics, or related field AND 8+ years experience in procurement, supply chain, logistics, or operations-related roles OR equivalent experience.

Fulfillment & Logistics IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers (https://careers.microsoft.com/v2/global/en/us-corporate-pay.html)

Microsoft will accept applications for the role until June 15th, 2025.

\#CSCP

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .