Cloud Incident & Reliability Lead (DevSecOps)

Peraton; Reston (VA); On-site; USD 86,000 - 138,000; Full time

Job summary

Peraton is looking for a Technical Enterprise Incident Manager in Reston, Virginia, to lead incident response and support operational reliability. The ideal candidate will have a strong background in Cloud technologies and ITIL practices, along with excellent communication and analytical skills.

The position requires overseeing major incidents, ensuring timely restoration, and developing operational protocols. A Bachelor’s degree or 9 years of experience is required. The salary range is $86,000 - $138,000.

Qualifications

• 5 years of experience in Cloud Incident Management.
• Leading major incident response in a 24x7 environment.
• Experience with infrastructure technologies including Windows/Linux Servers.

Responsibilities

• Lead incident bridge calls for coordination during incidents.
• Drive rapid service restoration and monitor SLA compliance.
• Develop and maintain incident management procedures and runbooks.

Skills

Technical expertise in Cloud technologies

Incident Management

ITIL Incident and Problem Management

Strong communication skills

Analytical skills

Education

Bachelor’s degree

9 years experience with a high school diploma

Tools

ServiceNow

Datadog

Cloudcraft

AWS

Azure

GCP

Job description

Peraton is looking for a Technical Enterprise Incident Manager in Reston, Virginia, to lead incident response and support operational reliability. The ideal candidate will have a strong background in Cloud technologies and ITIL practices, along with excellent communication and analytical skills.

The position requires overseeing major incidents, ensuring timely restoration, and developing operational protocols. A Bachelor’s degree or 9 years of experience is required. The salary range is $86,000 - $138,000.