Cloud Field Engineering Manager

Canonical; Minneapolis (MN); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading open source company seeks a Cloud Field Engineering Manager to lead a team in implementing innovative cloud solutions. This role involves managing cloud solutions architects, engaging with customers, and driving technical presales. Ideal candidates will have strong leadership skills and knowledge of cloud technologies, with opportunities for remote work and travel.

Benefits

Distributed work environment

Learning budgets

Annual reviews

Recognition rewards

Generous leave policies

Family leave

Employee assistance programs

Travel opportunities

Travel upgrades for events

Qualifications

• Knowledge of cloud technologies and experience in technical presales.
• Strong communication skills and willingness to travel up to 40%.

Responsibilities

• Lead and develop the team, solving customer problems and coaching.
• Participate in presales and provide technical advice during sales processes.

Skills

Cloud Technologies

Leadership

Communication

Tools

Kubernetes

OpenStack

AWS

GCP

Azure

Ceph

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The role involves working with a range of cloud offerings, from Ubuntu to virtualization, private clouds, Kubernetes, and open source solutions like MLops platforms and data platforms. As the company expands into new industries such as telecom, finance, healthcare, and media, new open source solutions are developed to meet these needs.

We believe that Engineering Managers should be outstanding engineers, capable of troubleshooting technical issues, engaging in technical presales, and contributing to project delivery. They should also excel in shaping team direction, focus, and growth, fostering soft skills development in engineers.

The role involves managing a team of cloud solutions architects, working directly with customers to design private and public cloud solutions, including on-premise solutions like OpenStack, MicroCloud, Ceph, and deploying solutions such as Kubernetes, Kubeflow, Spark, and PostgreSQL. Managers will also participate in presales and technical advice during sales processes.

Key responsibilities include line management, career guidance, developing engineering talent, representing the team technically, driving collaboration, and participating in presales to meet quarterly goals. The role is home-based, managing a team within your time zone.

Daily activities include leading and developing the team, solving customer problems, coaching, measuring team health, implementing engineering processes, stakeholder engagement, and collaborating on engineering practices and project planning.

Ideal candidates will have knowledge of cloud technologies (Kubernetes, OpenStack, AWS, GCP, Azure, Ceph), Linux, networking, and experience in technical presales. Strong communication skills, leadership, organizational ability, and willingness to travel up to 40% are required. Additional skills like Spanish or French, Python, and experience with external partners are a plus.

Benefits include a distributed work environment, learning budgets, annual reviews, recognition rewards, generous leave policies, family leave, employee assistance programs, travel opportunities, and travel upgrades for events.

About Canonical: a pioneering open source company, publisher of Ubuntu, committed to innovation, excellence, and diversity. Since 2004, a remote-first organization offering a unique insight into digital business.

We are an equal opportunity employer, fostering a workplace free from discrimination, valuing diverse backgrounds and perspectives.